iPhone stuck on preparing update iOS 17/17.1? This guide will tell you why iPhone stuck on preparing update and how to solve this problem.
iPhone stuck on preparing update iOS 17
Trying to install the latest iOS 17 but it gets stuck on preparing update. Why is my iPhone preparing update for so long? Please help!
- Question from Apple Community
New iOS brings new features and fixes for bugs. Therefore, most of us would install the update immediately to experience updated iOS. In most cases, the update is easy to do and can complete in 10 minutes. However, sometimes the update does not go as smoothly as we expect. iPhone stuck on preparing update is one of the common issues that many users complain about.
This iPhone stuck on preparing update issue can happen on any iPhone. Some people say that new iPhone stuck on preparing update during setup, while others say the problem occurs when updating manually. Which is your case? Well, in either case, you can follow this guide to get it resolved.
When the progress bar doesn't move for a long time, you may wonder: how long should preparing update take on iPhone? You'll know the answer to this question after you know what does Preparing Update mean.
Preparing Update is one of the steps of iOS update. In general, iOS update involves three steps: download the update file, prepare for update and the actual iOS installation.
When the download is complete, your iPhone will do some preparation for the installation and you will see Preparing Update... under the progress bar. It will prepare and configure the downloaded files. After that, your iPhone will start installing the update.
Usually, the preparing update process should only take a few minutes to complete. However, some unknown issues may cause this step to not go smoothly. If your iPhone stays in this step for a long time, you can take some action to fix this iPhone stuck on preparing update problem.
It is difficult to determine the exact cause of this problem. Below are some of the possible reasons behind iPhone stuck on preparing update iOS 17.4/17.
● Apple server is down. iPhone stuck on preparing update issue will occur when there are problems with the server. ● There are too many files. This usually happens when you upgrade iOS versions out of order. For example, from iOS 14 to iOS 17. Your iPhone needs to deal with too much content and thus it will take longer. ● Poor Wi-Fi connection. iOS update requires stable Wi-Fi to work. When the Wi-Fi is poor, you will meet the new iPhone stuck on preparing update during setup issue. ● Lack of available storage. There is not enough storage space for a smooth upgrade. ● Unknown bugs. The bugs of the existing iOS may also cause iPhone stuck on preparing update problem. ● Physical damage. Hardware problems can interrupt the update process. In this case, you should bring your iPhone to an Apple Store to get it fixed.
What to do if iPhone is stuck on preparing update? Don’t worry too much! Here are some of the working methods that can help you fix iPhone stuck on preparing update iOS 17 issue.
Apple Server stores and provides iOS update for all iOS devices. However, it can go down sometimes, especially when there are too many iOS device owners requesting the update at the same time. Maybe you can wait a few hours before doing the update.
When you find iPhone stuck on preparing update, you can go to Apple System Status page (https://www.apple.com/support/systemstatus/) to check the condition of Apple server.
You can download iOS update via cellular data or Wi-Fi. But the truth is that it is easier to update your iPhone via a Wi-Fi connection. Anyway, you should make sure there is a high network speed, otherwise, you will meet new iPhone stuck on preparing update iOS issue.
There are many reasons for network problems. You can try these steps to get the Internet working on your iPhone.
📝 It can clean up any faulty configurations and fix network issues. Please note that all network-related settings will be removed including the Wi-Fi passcodes.
iOS update requires enough storage space to work smoothly. When you find iPhone stuck on preparing update, you can go to Settings > General > iPhone Storage to check the available space.
To get rid of any potential glitches that caused iPhone stuck on preparing update iOS 17, you can force restart your iPhone. It will not erase any existing data. It’s a safe and useful solution for most iOS-related issues.
● Force restart iPhone 8 and later with Face ID :
Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Power button until the Apple logo appears.
● Force restart iPhone 7/7 Plus:
Press and hold the Power button and Volume Down button together > Release both buttons when the Apple logo appears.
● Force restart iPhone 6s, SE and earlier with Home button:
Hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.
You will meet iPhone stuck on preparing update issue when the downloaded update is corrupted. In this case, you can delete the downloaded update file and then re-download it.
If the above methods cannot help you fix iPhone stuck on preparing update iOS 17 issue, you can try to update your iPhone via iTunes or Finder. It’s a good choice if you are having problems with your iPhone network connection.
On Windows PC & Mac with macOS Mojave or earlier
On Mac with macOS Catalina or later
If you still cannot update your iPhone successfully, then you put iPhone in recovery mode. Recovery mode can help you fix iOS errors by updating or restoring your iPhone. Below are the detailed steps.
If you choose Restore, it will delete all existing data and update iOS to the latest version. It is recommended to use this function when the update does not work. If Update does not work, then you have no choice but to restore your device. In this case, make a backup in advance. You can backup your iPhone with iTunes.
iTunes only supports full backup. If you just want to backup some important files, you can turn to FoneTool. With this tool, you can preview and select the files you want to backup.
When you find iPhone stuck on preparing update iOS 17.4/17, you can try to troubleshoot the factors that are causing the problem. If none of them work, you can rely on iTunes to update your iPhone. Anyway, it's best to back up your iPhone before updating. In this way, you do not have to worry about losing any important data after the update.