[6 Ways] Fix iTunes Error 37 When Restoring iPhone/iPad

Are you experiencing iTunes error 37 on Windows PC now? 6 ways in this post can assist you with solving the trouble. And another professional app is recommended to restore iPhone/iPad.

Kathy by Kathy Updated November 20, 2023
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Why did iPad/iPhone restore error 37 occur on iTunes?

At times, you might encounter error code 37 on your Windows PC, then the process of iPad/iPhone restoring from computer backup with iTunes can be interrupted. What could be the reason behind this occurrence?


Frequently, the emergence of error code 37 can be attributed to the interference of third-party security software, such as antivirus or firewall programs.

Furthermore, the introduction of viruses or malware into your device's ecosystem can also be a potential trigger for this error. A roster of other potential factors includes network interruptions, improper iTunes installation and outdated iTunes or iOS versions.

How to fix iTunes error 37 when restoring iPhone/iPad

Now, you can follow these six methods below to identify the most suitable fix for the issue.

Check network connection

At times, a network connection problem might be the cause of the issue. First, make sure that the internet connection on your PC is stable and reliable.

Restore your iPhone/iPad Again

Occasionally, the issue might stem from a temporary glitch. You can attempt to restore iPhone or iPad using iTunes two more times and click the Restore iPhone/iPad button in iTunes multiple times to see if the error disappears.


Relaunch the iTunes

In certain situations, if cached files are causing issues with iTunes' functionality, another useful approach is to exit iTunes and then reopen it.


Turn off Antivirus Software on Windows PC

If your antivirus software appears to be affecting the normal operation of iTunes, you can temporarily disable the software during the restoring process on your computer.

For Windows Defender, temporarily toggle off it and proceed with restoring your iPhone/iPad. For third-party firewalls, ensure iTunes isn't on the blacklist or consider temporarily deactivating the firewall during the process.

Update iTunes

The latest version of iTunes is the key factor to fix iTunes error 37 on Windows.  It can also fix iTunes error 5000. Launch iTunes on your PC > Find the Help option in the top menu bar > Click on Check for Updates. If there is any available update, follow the on-screen instructions to download it.


Restart your iPhone/iPad

A quick and straightforward step you can take is to restart your device. The process differs depending on the model you have.

iPhone 8 Plus/8/X or later: Press and release the Volume Up button > Press and release the Volume Down button > Press and hold the side button until the Apple logo appears.


iPhone 7 Plus or 7: Press and hold the Sleep/Wake and Volume Down buttons simultaneously > Continue holding both buttons until the Apple logo appears.

iPhone 6 or earlier: Press and hold the Home button and Sleep/Wake button at the same time > Keep holding both buttons until the Apple logo is displayed on your screen.

Restart iPad with Face ID: Quickly press and then release the Volume Up button > Quickly press and release the Volume Down button > Hold down the Power button until the Apple logo becomes visible.

Restart iPad with the Home button: Simultaneously press and hold the Power and Home buttons > Release both buttons when the Apple logo shows on your iPad screen.

Restore iPhone/iPad with a professional tool

If the above solutions seem too complex or fail to resolve the issue, why not explore the option of using a superior iTunes alternative to restore your iPhone/iPad? Then the professional iPhone/iPad data management software - FoneTool can be an ideal choice.

With its rich features, you can selectively or fully back up/transfer your data between iPhone/iPad and the PC. The data eraser function allows you to erase private data easily, and you can also reset an iPhone/iPad to factory settings in one click.

Compared to iTunes, FoneTool provides these additional advantages during the usage process.

• No data loss: FoneTool ensures that all your files retain their original quality during the transfer/backup process, while iTunes might overwrite your data, resulting in data loss.
• Fast transfer speed: FoneTool provides you with a super-fast transfer speed that surpasses other similar software.
• Offline data transfer: Unlike iTunes, FoneTool's data transmission only relies on a USB connection, ensuring data security. And you don't need to worry about a poor internet connection affecting the transfer efficiency.
• Modifiable backup path: You have the flexibility to alter the storage path for backing up your iPhone/iPad to a PC, external drive, or memory stick, whereas the iTunes backup location on the computer cannot be changed.
• Wide compatibility: It works well with a wide series of iPhone/iPad/iPod Touch, including iPhone models ranging from iPhone 4 to iPhone 14 and the latest iOS 16.

Now please tap the download button to get the FoneTool for free and learn how to fully back up and restore your iPhone/iPad. If you don’t need a full backup, you can skip to Part 2 to erase iPhone/iPad in one click.

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Part 1. Fully backup iPhone/iPad

Step 1. Connect your iPhone/iPad to the PC with a USB cable> Tap Trust on your device.

Step 2. Click Phone Backup > Mouse over the Full Backup icon and click Get Started.


Step 3. If you need, check Enable Backup Encryption to encrypt your private data such as Fitness records, Health and Keychain > Tap on Start Backup to begin the task.


Then you can perform a factory reset on your iPhone/iPad without any concerns about data loss.

Part 2. One click to erase iPhone/iPad

Step 1. Go to ToolBox on the main interface > Choose Data Eraser.


Note: From the interface, you can get that FoneTool also supports converting HEIC files. With this function. you can easily convert HEIC to JPG/IPEG/PNG.

Step 2. Select Erase all data and tap Get Started.


Step 3. Check all instructions on the screen > Tap Erase Data button to confirm the choice.


After deleting all iPhone/iPad data, you can go to Backup History to restore your backup.



If you don’t know how to fix iTunes error 37, then you can check Internet connection, try to restore your device again or reopen your iTunes, update iTunes, turn off firewall on Windows PC or restart your iPhone/iPad.

When all ways can’t be useful for you, or you have already been bored with iTunes errors, FoneTool can be another method to restore your device. This efficient tool will help you backup and restore iPhone/iPad in a very short time. With its various features, you can also use iPhone as USB Drive without iTunes.

FoneTool - All-in-one iPhone Data Manager

Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.

  • iOS 17 Compatible
  • iPhone 15 Supported

Free iPhone Manager - FoneTool

  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
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