How to Fix No Backup Option in iTunes Issue in 6 Ways

Backing up iPhone is necessary, but no backup option in iTunes could makes it disappointing. Read this passage to know why iTunes backup not working and fix it in 6 ways.


By Dylan / Updated on June 1, 2023

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Why I got no backup option in iTunes?

I would like to backup my iPhone 5. After connecting iPhone to iTunes, the Back Up Now option is greyed out. What should I do?

- Question from Apple

Back Up Now Greyed Out

In modern life, data becomes so important. When you use your iPhone, your life is recorded. In addition, if you have frequent communication with your business partner via iPhone, the data on it could be more important. To protect the data, the best solution is to backup your iPhone so that you could restore the data if something unacceptable happens.

iTunes is an official tool for you to backup your device. You could backup most data on your iPhone to computer and restore data if it is needed. Yet, iTunes might not work for you because iPhone backup option is not showing. Don’t worry about that. It is a common Apple product issue like there was a problem enabling iCloud backup. Follow this passage to easily solve the problem.

How to fix iTunes backup option is not available or greyed out?

Sometimes you connect your iPhone to iTunes, while you can’t click on Back Up Now because it’s always greyed out.

Why is backup greyed out on iTunes? There might be system glitches or iTunes is busy now. Read the solutions below to solve your problem.

#1 Restart iTunes: This is the simplest and also most possibly effective method. Your iTunes might just get stuck or come across a bug, so restart iTunes would solve the problem. If restarting iTunes is not enough, you might need to try reboot your computer to refresh the system of your computer.

#2 Check Backup Status: There is two ways to make iTunes backup your iPhone. If you have clicked File > Devices > Back up in the toolbar, and find the button Back Up Now in Summary is greyed out, you don’t have to be confused, because iTunes has started to backup your iPhone. You could check the backup status on the top of iTunes.

#3 Check Syncing Status: iTunes might be automatically syncing iPhone. If you find the button Back Up Now in Summary is greyed out, scroll down the windows and check whether "Automatically sync when this iPhone is connected" has been selected. iTunes might be syncing your iPhone so you couldn’t back up iPhone for now. You could also check the syncing status on the top of iTunes.

#4 Set up as New iPhone: If you connect your iPhone to computer while iTunes just gives you the options to set up as new iPhone or restore from backup. If you see this, select Set up as new iPhone to let iTunes scan and backup your iPhone.

Set up as New iPhone

#5 Close Antivirus Software: If you are using other backup software at the same time, iTunes might not be able to backup your iPhone for your iPhone is being backed up or the resource of iPhone is occupied by other software. You should close other software and try iTunes again.

#6 Enter Magic Code: If your iTunes backup now option is not available on Windows, you could use the code to solve your problem. Quit iTunes > press Win + R > type cmd, and press Enter > "%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0 and press Enter to execute this command > open iTunes and check if your problem solved.

An easier way to backup your iPhone

Feeling inconvenient to use iTunes to backup your iPhone? You could backup your iPhone in an easier way. iTunes is not a professional backup application for it is originally designed to manage music and videos. You can tell it from its name.

FoneTool is a free professional application for iPhone backup. As a professional backup application, it allows you to backup your iPhone easily and conveniently.

Easily Backup: There are just features for iPhone backup, and every step would be easily understandable. It could be used to backup photos, videos, music, contacts, and messages.

Conveniently Backup: iTunes won’t give you many choices for backup while this application gives you options in every step. You could preview and select files on your iPhone when backing up or restoring.

Fully and Selectively backup: Apart from backup all iPhone like iTunes, FoneTool also helps you to select backup iPhone photos, videos, contacts, messages, etc. with "Selective Backup" feature.

Widely Compatible: It supports most versions of iOS and would be perfectly compatible with the latest iOS 16. You could use it to backup most Apple products.

Start to easily backup your iPhone for free

Want to try this convenient software immediately? Follow the steps below.

Step 1. Download and launch FoneTool. Connect your iPhone to computer with USB cable and remember to tap Trust This Computer on iPhone.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. Click "Phone Backup" > Choose "Full Backup" or "Selective Backup" according to your need. Here we choose "Full Backup" to backup all data on iPhone.

full backup

Step 3. Now, you can change the backup path and encrypt the backup if you need. Then click "Start Backup".

start backup


Backing up iPhone is a good thing and no backup option in iTunes issue could be easily fixed by the 6 solutions in this passage.

If you feel uncomfortable to use iTunes, it’s time to try FoneTool to backup iPhone in an easy and convenient way.

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