How to Access A Phone with A Broken Screen: 5 Ways

How to access a phone with a broken screen? 5 ways are listed here to help you solve the problem!

Kathy by Kathy Updated April 3, 2024
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In today's world, smartphones have become indispensable tools, so encountering a broken phone can significantly disrupt our daily lives. When faced with a broken phone, our immediate concern is often retrieving vital data such as chat logs, photos, and files stored on it.

But fear not! This article will explore various practical methods for accessing a phone with a broken screen, providing detailed step-by-step instructions to help you navigate the process effectively.

access borken phone

How to Access a Phone with a Broken Screen (Touchable)

If your phone sustains damage but the touch screen remains functional, there are several methods you can explore to access or control the device with the assistance of other devices.

Method 1. Utilize AirDroid Personal

AirDroid Personal facilitates remote access and control of any Android device from your desktop. By installing AirDroid Personal on both your phone and PC, you can register an account and remotely access your damaged phone from your computer. Additionally, AirDroid Personal offers a web version for accessibility from a PC or another phone without the need for downloading the app.

Here's how to use AirDroid Personal to access an Android phone with a broken screen:

Step 1. Install AirDroid Personal on both your broken phone and PC, and register an account.

Step 2. Log in to your account on both devices and enable the "Remote Control" feature on the phone app.


Step 3. Once set up, you can seamlessly access your broken Android device from your computer, enabling tasks such as file transfer, backup, messaging, and more.

Method 2. Employ a Screen Mirror App

Another practical option is to use screen mirror apps like ApowerMirror, compatible with Windows and Mac OS. ApowerMirror allows you to mirror your mobile device's contents onto a larger screen, providing control via mouse and keyboard input.

Here's how to use ApowerMirror to access a broken Android phone:

Step 1. Download and install ApowerMirror on your computer, then connect your Android phone to the desktop using a USB cable.

Step 2. Launch the program and follow on-screen instructions to establish a connection.

Step 3. Tap "Start Now" on your broken Android phone to initiate screen mirroring, enabling control via keyboard and mouse.


These methods are particularly beneficial for accessing a broken phone with a still operational touch screen, offering practical solutions for data retrieval and device control.

How to Access Android Phone Without Screen (Untouchable)

For accessing a phone with a broken screen that is unresponsive to touch, alternative methods are required.

Method 3. Utilize USB OTG and Mouse

When the touch screen is unresponsive, USB On-The-Go (OTG) can facilitate connectivity between devices. By using a USB OTG cable to connect a mouse to your phone, you can navigate and control the device, even if the screen is damaged.

Here's how to use OTG to access a phone with a broken screen:

Step 1. Obtain a USB OTG Cable with a micro-USB connector on one end and a standard USB port on the other.

Step 2. Connect the mouse to your phone using the OTG cable.

usb otg and mouse

Step 3. Control your phone using the mouse cursor, enabling functionality despite the broken screen.

Method 4. Utilize Voice Commands

In situations where the touch screen is unresponsive, voice assistants like Google Assistant and Siri offer an alternative method of phone control. If previously enabled, voice commands can be used to navigate the phone and access data efficiently.

Please be aware that the effectiveness of utilizing a voice assistant may vary depending on the extent of damage sustained by your phone. In cases where the microphone is impaired, the voice assistant may not accurately perceive your commands. Additionally, certain commands may prove ineffective if your phone is locked, and you're unable to unlock it due to the unresponsive screen.

Method 5. Establish Connection between Broken Phone and External Monitor

When faced with a broken phone screen that renders it unusable for direct interaction, an alternative approach involves connecting the phone to an external monitor using an HDMI adapter. This method allows you to mirror your phone's display onto a TV or PC monitor, enabling navigation through your phone's interface.

external mirror

Below are the steps to connect your phone to an external monitor using an HDMI adapter:

Step 1. Obtain an HDMI Adapter Compatible with Your Phone Different types of HDMI adapters are available based on the port configuration of your phone. For example, if your phone features a USB-C port, you'll require a USB-C to HDMI adapter. Similarly, a micro-USB to HDMI adapter, also known as an MHL adapter, is necessary for phones equipped with a micro-USB port.

Step 2. Connect the HDMI Adapter to Your Phone Insert the HDMI adapter into your phone's charging port, ensuring a secure connection.

Step 3. Attach the HDMI Cable to the Adapter Connect one end of an HDMI cable to the HDMI port on the adapter.

Step 4. Connect the Other End of the HDMI Cable to Your Monitor Plug the opposite end of the HDMI cable into an available HDMI port on your monitor.

Step 5. Adjust the Monitor Input Settings Switch on your monitor and adjust its input settings to correspond with the HDMI port connected to your phone. Typically, this can be accomplished using the monitor's control buttons.

Step 6. Navigate Your Phone Once the connections are established correctly, your phone's screen should be mirrored on the monitor, allowing for navigation through your phone's interface.

If your phone's touchscreen remains unresponsive but the device is otherwise operational, you can utilize a connected mouse (via USB OTG) or keyboard to navigate the phone's interface.

enlightened Note: This method is contingent upon your phone's support for HDMI output.


By following the step-by-step instructions detailed in this article, you can confidently tackle the challenge of how to access a phone with a broken screen, restoring functionality and reclaiming control over your device's operations.

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