Top 5 Ways to Fix Hotmail Not Working on iPhone Easily

Have you encountered the issue of Hotmail not working on iPhone? Don’t worry! This post will tell you why this happen and how to fix the Hotmail not working on app issue. Please keep reading!

May by May Updated November 20, 2023
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Why Is My Hotmail Not Working on My iPhone?

Some users have reported the issue of Hotmail not working on iPhone. Why does your Hotmail not work on your iPhone? Consider the following list of probable causes:

1. E-mail configuration errors may be an obstacle.
2. Your phone may be operating on an unstable network connection.
3. Accumulated cache and cookies on the iPhone may cause this issue.
4. Using an outdated version of Hotmail may cause your iPhone to malfunction.
5. Incorrect login credentials may stop you from accessing your Hotmail messages.

Hotmail Not Working on iPhone

How to Fix Hotmail Not Working on iPhone Easily

Now that you know the possible reasons for Hotmail not working on iPhone mail app issue, this section will outline a variety of effective ways to fix this issue.

Way 1. Check Internet Connection

To fix Hotmail not working on app, the first thing that you should do is to check your Internet connection. The functionality of Hotmail relies heavily on a stable Internet connection. Evaluate and correct your Internet connection in a timely manner for a smoother experience. If you are unable to access the Internet, proactively resolve the issue before attempting to restart Hotmail. Take the following steps:

  • Restart your router or modem.
  • Wait a few minutes for the device to re-establish a connection and then try connecting again.

Way 2. Review Fetch New Data Settings

If your Hotmail account stopped working on iPhone, delve into the fetch new data settings for a potential resolution. To address the Hotmail malfunction on iPhone, follow these steps:

Step 1: Initiate the Settings app on your device > Navigate to Account & Passwords.

Step 2: Choose Fetch New Data > Choose between Automatic, Manual, or select a personalized schedule that aligns with your preferences.

Fetch New Data

Way 3. Examine Mail Days to Sync Configuration

Sometimes, the Mail Days to Sync Settings could be the primary trigger for the issue of Hotmail not working after iPhone update. Here is a full guide to do that:

Step 1: Navigate to the Settings App and choose Password & Accounts > Select your Hotmail Account.

Step 2: Access Mail Days to Sync > Choose No Limit to ensure consistent receipt of your emails, allowing for seamless synchronization of all your messages.

Check Mail Days to Sync Settings

Way 4. Purge Caches and Cookies

The quandary of Hotmail not functioning optimally on your iPhone may stem from an excess of accumulated cookies and caches within the email system. It's crucial to note that erasing all cookies will result in the deletion of user preferences, website login data, and identifiers for server-based sessions. Here is how to do it:

Step 1: Open the Settings app and locate Safari on your iPhone.

Step 2: Within Safari, proceed to Clear History and Website Data > Confirm your choice by tapping it.

Clear History and Website Data

Way 5. Reconfigure Hotmail Account on iPhone

In the event that Hotmail remains unresponsive despite being added to the app, consider reconfiguring your account using the following steps:

Step 1: Initiate the Settings app on your iPhone > Navigate to the Mail, Contacts, Calendars option located in the middle of the screen > Remove your Hotmail Account from your iPhone.

Step 2: Tap the Add Account option and continue to choose Microsoft Exchange as your account type > Provide detailed information for your Hotmail account.

Reconfigure Hotmail Account

Step 3: Set as your server address > Once your iPhone successfully authenticates your Hotmail Account, slide the email slider to the On position.

Bonus: Regularly Backup Your iPhone Data Including the Hotmail App

If you are used to using emails to deal with your work, you’d better develop a good habit of backing up your iPhone data, as you may easily encounter some issues such as “Hotmail not working on iPhone”, “iPhone 15 won’t turn on”, etc..

So, how to back up your iPhone? Here it’s highly recommended to use a free, safe, and professional iPhone data backup tool like FoneTool. With its Full Backup function, you can back up your photos, contacts, call history, text messages, apps (data and preference), and system settings. Some advantages of FoneTool are listed below:

All-Inclusive Backup: FoneTool ensures a thorough backup, encompassing all aspects of your iPhone data, including the Hotmail application.
Selective Backup Options: FoneTool allows you to choose specific data categories, offering the flexibility to preview and back up the content you deem essential.
Encrypted Backups: FoneTool supports encrypted backups, adding an extra layer of protection to your sensitive data, including Hotmail app information.
User-Friendly Interface: FoneTool offers an intuitive and user-friendly interface, making the backup process straightforward for users of all levels.

So, how to make a full iPhone backup using FoneTool? Here is a step-by-step guide:

Step 1: Click the download button to get and install FoneTool on your PC > Connect your iPhone to your PC with a safe USB cable.

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Step 2: Click Phone Backup on the home page of FoneTool > Hover over the Full Backup mode and initiate the process by selecting Get Started.

Full Backup

Step 3: For added security, consider enabling backup encryption > Select a preferred storage path to store the backup > Once selected, click the Start Backup button.

Start Backup

If you don’t want to use any third-party apps, you can use the official tool - iCloud to back up your emails. However, iCloud only offers 5GB of free storage space for each user, so you may fail to make a backup due to insufficient storage or other issues like “iCloud authentication failed”, and more.

The Bottom Line

After reading this post, you may know how to fix the Hotmail not working on iPhone issue. There are 5 easy and useful ways, and you can try them one by one to fix this issue. In addition, it’s essential to make a regular backup of your iPhone to protect your important files, as some issues on your iPhone may cause data loss. FoneTool is a good option for you, which allows you to make a selective or full backup of your iPhone data (including messages, app data. And more). In addition, you can also make use of FoneTool to transfer iPhone to iPhone without iCloud.

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