[2024] How to Fix Apple Music Crashing in iOS 16/17 Quickly

Apple music crashing in iOS 16/17? This guide will tell you why Apple Music app keeps crashing and how to fix this issue.


By Lena / Updated on January 11, 2024

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Problem: iOS 17 Apple Music crashing


How do I stop Apple Music from crashing?

Has anyone else experiences crashes on Apple Music app on iOS 17? I cannot reproduce the crashes but it generally happens when I start a song and leave the app, or use multitasking. This is so annoying.

- Question from Reddit

Are you experiencing the same problem as this user? After updating to iOS 16/17, the Apple Music app keeps crashing. Well, iPhone apps keep crashing in iOS 16/17 is a common issue that affects not only Music app, but also Photos, YouTube, Facebook, etc. Don’t worry too much, there are some troubleshooting fixes that can help you solve Apple Music crashing in iOS 16/17.

Why does my Apple Music keep crashing?

Apple Music offers great music listening experience, however, it can sometimes go wrong. Many reasons can cause Apple Music app keeps crashing issue, here are a few of the most common ones.

● Bugs in software or app. iOS 16/17 may have a bug that crashes the Music app. In addition, older versions of the Music app may not be compatible with iOS 16/17.
● Insufficient storage space. When iPhone storage is low, it may cause the app to crash or fail to open.
● Incorrect settings. Problems with Wi-Fi or other incorrect settings can also cause music to crash.

How to fix Apple Music crashing in iOS 16/17

When you find Apple Music crashing in iOS 16/17, you can try the following methods to fix the problem.

Fix 1. Force restart iPhone

iOS 16/17 Apple Music crashing issue may be caused by system glitches. You can force restart your iPhone to refresh the memory and eliminate any errors causing the problem.

  • Press and quickly release the volume+ button  
  • Press and quickly release the volume- button
  • Press the side button for seconds until you see Apple logo

Force Restart iPhone

Fix 2. Reinstall Apple Music app

Corrupted files or app can cause the Apple Music app keeps crashing issue in iOS 16/17. Deleting and reinstalling Music app helps to solve the problem.

  • Go to Settings > General > iPhone Storage > Music.
  • You can choose to Offload App or Delete App. Offload App will not delete the documents & data while Delete App will remove everything.

Delete Music App

  • Restart your iPhone.
  • Open App Store > Search for Apple Music and go on to install it on your device.

Fix 3. Check Apple Music status

When Apple services are experiencing problems, you may meet Apple Music app keeps crashing issue. You can go to Apple System Status page (https://www.apple.com/support/systemstatus/) to see if the services are up. If Apple Music service is down, you may wait for Apple to solve it.

Apple System Status

Fix 4. Check iPhone storage

Insufficient storage space will cause Apple Music crashing in iOS 16/17. You can go to Settings > General > iPhone Storage to check the used and available storage. If you are close to running out of storage space, you may need to clear your memory to reclaim some storage.

iPhone Storage

You can delete unnecessary apps, old messages/photos, large files, etc. to free up space. In addition, you can choose to delete some duplicate photos. The iOS 16 duplicate detection feature will list all duplicate photos on iPhone and you can delete the unwanted ones.

Fix 5. Reset Network Settings

You may find Apple Music keeps crashing in iOS 16/17 when there is a problem with the network. Some users say turning off Wi-Fi solved the crash issue. It's hard to understand why a Wi-Fi network would cause Apple Music to not work properly, but there's nothing to lose by giving it a try.

In addition, you can try to reset the network settings to eliminate connectivity issues that can cause the Music app to crash. The reset will delete all Wi-Fi passcodes and Bluetooth-paired devices.

Go to Settings > General > Transfer or Reset iPhone > Reset and tap Reset Network Settings > Enter your passcode to confirm.

Reset Network Settings

Fix 6. Reset All Settings

You can also try to reset all settings to troubleshoot any incorrect settings that may lead to iOS 16 Apple Music crashing issue.

Go to Settings > General > Transfer or Reset iPhone > Reset and tap Reset All Settings > Enter your passcode to confirm.

Fix 7. Downgrade iOS 16/17

If none of the above methods solve iOS 16/17 Apple Music crashing issue, you can choose to downgrade iOS 16 to iOS 15 or iOS 17 to iOS 16. However, you may lose all the data if you have not backed up iPhone in advance, since backups running a higher iOS version are not supported to be restored to the device running a lower version. If you think it's a hassle, you may wait for another release by Apple. The new iOS may fix this issue.

Downgrade iOS 16

Bonus: An easy way to transfer iPhone music

Although Apple Music sometimes goes wrong, it generally works very well. We can enjoy lossless music anytime and anywhere. Generally speaking, we can download songs directly from Apple Music. But for songs that are not available in Apple Music, we need to use iTunes to transfer music from computer to iPhone.

Well, iTunes does help you sync your music, but it may not fully satisfy your needs. It only supports one-way transfer, it won’t allow you to share music with friends, it will erase existing songs during the sync, etc. If you want to transfer iPhone music in the way you want, FoneTool is a better choice.

Transfer Music

FoneTool is one professional iOS data management tool for Windows users, which supports data transfer between iPhone and computer, iPhone and another iPhone/iPad. Below are its features regarding music transfer.

★ Transfer Music to Any Device – It can help you easily transfer music from computer to iPhone, from iPhone to computer, or transfer iPhone to another one.
★ Transfer Music between Different Accounts – It allows you to transfer music from your computer to your family’s devices.
★ Transfer Any Songs – It enables you to transfer both purchased and non-purchased music.
★ No Data Erasing – It will only add music to iPhone but will not erase any existing music or any other files on the device.
★ Easy to Use - Unlike iTunes complicated interface, it has a clear interface and user-friendly design, you can complete the transfer in only a few clicks.

Want to give it a try? You can click the download button to get FoneTool.

Download FreewareWin 11/10/8.1/8/7
Secure Download

Final words

That’s all about how to fix Apple Music app crashing in iOS 16/17. Hope one of the methods can help you fix the problem and you can listen to music without any interruptions. If none of the above methods work for you, you can contact Apple Support for help or use third-party music apps such as Spotify. By the way, if you want to connect two AirPods to one iPhone to share music, you can check the post to achieve it.