[2024] 4 Fixes to Upgrade iCloud Storage not Working

This guide shows 4 solutions to fix upgrade iCloud storage not working, and also offers you an iCloud alternative to backup iOS devices. Keep reading to learn about how to fix it.


By Demi / Updated on December 28, 2023

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It won't let me upgrade my iCloud storage

I’m trying to buy more iCloud storage on my iPhone XR. When I tap upgrade, it doesn’t do anything. I’m at 5 GB and I’m looking to upgrade it too around to 25 GB. Someone please help, thanks.

- Question from Apple Community

The automatic backup solution of iCloud makes it convenient to keep files on your iOS devices safe. But the only downside of iCloud is that it has only 5 GB of free storage space. If iCloud storage is full, you have to pay for it.

icloud not enough storage

However, after buying more iCloud storage, you may find upgrade iCloud storage not working and the purchased extra iCloud storage space is not showing up on your device. Don’t worry, this guide provides you with some simple solutions. Please keep reading to learn how to fix iCloud storage upgrade not working.

Why can’t you upgrade iCloud storage plan?

Upgrading iCloud storage but not working can be caused by many factors. It is necessary to figure out every possible cause in order to avoid the issue from happening again. You can check the following common causes to learn why you can’t upgrade iCloud Storage.

✘ Unstable Internet connection.

✘ Unavailable Apple server.

✘ Software bugs and glitches.

✘ An outdated operating system.

Steps to upgrade iCloud storage
You may also fail to upgrade iCloud storage plan because of wrong operations. Before troubleshooting, you can follow the correct steps below to upgrade iCloud storage.

Go to the Settings app on your iOS device > [your name]iCloud > Manage Storage > Upgrade. Then, you can choose your upgrade plan, like 50 GB, 200 GB, and 2 TB.

iCloud upgrade option

Fixes to upgrade iCloud storage not working

No matter why you can’t upgrade iCloud storage, the following four solutions are workable for you. Just try them one after another to help yourself out of the issue.

Fix 1. Check Apple System Status

Firstly, you can go to the Apple System Status page to see if the iCloud server is interrupted in your country or region.

apple system status

From this page, you will know whether iCloud works properly and whether the relative fault is resolved.

Fix 2. Log out & in the iCloud account

If you have paid to upgrade iCloud storage but it is not working, it is suggested to log out your iCloud account and log in again to refresh the service.

Go to Settings > Tap [your name] banner > Scroll down and tap Sign Out. You will be asked to enter your Apple ID password to confirm.

sign out of iCloud

Wait for minutes, and enter the iCloud login page. Sign in with your iCloud account to check whether the upgrade iCloud storage plan works.

Fix 3. Reset network settings

The “Reset Network Settings” setting can erase all network settings/caches and restore to default network settings, which can be helpful if your device is unable to connect to a stable network.

Without erase anything, follow the steps to reset the network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings > Enter your password to confirm.

reset network settings

You need to enter the Wi-Fi password to rejoin it and see if it resolves your trouble.

Fix 4. Upgrade to the latest version of iOS

You should know that iOS needs to be updated on a regular basis to do some optimization and repair some known bugs, and if your iCloud upgrade storage isn't working, make sure you've upgraded to the most recent iOS.

In the Settings app > Tap General > Software Update to update iOS to the latest version.

ios software update

Bonus tip: How to backup iOS devices without iCloud

Limited backup storage space is just the most obvious demerit of iCloud. Furthermore, you may also have the following complaints about iCloud:

❌ Hard to manage iCloud backup
❌ Hard to preview or restore specific data
❌  iCloud backup seems to take forever

It is highly recommended you to try FoneTool, which can fully meet your different backup demands. The Full Backup function backup everything on your devices just like what you used to do via iCloud. The Selective Backup enables you to:
👍 Backup to unlimited storage space (e.g. USB, external hard drive, NAS)
👍 Preview and select files to backup
👍 One-click and fast backup
👍 Incremental backup keeps each backup independent

You can click the icon below to download the best iCloud alternative for iPhone/iPad/iPod - FoneTool on your computer, and follow the three steps below to backup wanted files to computer.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your device like iPhone/iPad/iPod to computer > Run FoneTool and click Phone Backup > Locate Selective Backup and click Get Started to begin.

selective backup

Step 2. Click each icon to preview and choose the wanted files to backup > Click OK to confirm.

select files

Step 3. Choose a destination to save your backup files (local folders, USB, NAS, etc.) > Click Start Backup to begin the task.

click on backup

When it is finished, you’re free to go to the Backup History screen to browse or restore the backup files whenever you want to.

restore to device


In conclusion, you can try to re-add your Apple account, reset the network settings, etc. to fix the “upgrade iCloud storage not working” issue. If you are considering backup iPhone without iCloud, try FoneTool to help you backup wanted files to Windows PC. For more queries or feedback, please feel free to contact us.