Fixed! App Store Missing from iPad/iPhone

App Store suddenly disappears from your iPad/iPhone? You may need this guide to figure out the reasons behind the issue - App Store missing from iPad/iPhone, and help you fix the issue.

Demi by Demi Updated August 16, 2023
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The App Store is the gateway to a world of apps and games on your iPhone or iPad, and its absence can be perplexing and frustrating. It's not uncommon for users to encounter situations where the App Store icon goes missing from the device's home screen. However, rest assured that this issue can be addressed, and your App Store can be restored to its rightful place.

app store icon

In this article, we'll delve into the reasons why the App Store might disappear from your iPhone or iPad and provide you with a comprehensive guide to fixing this issue.

Part 1. Why is App Store missing from iPad/iPhone?

There are several reasons why the App Store icon might be missing from your iPhone or iPad:
⛔ App Restriction: If the device is set up with restrictions, the App Store icon might be hidden.
⛔ iOS Update Glitch: A software update might lead to temporary glitches, causing the App Store icon to disappear.
⛔ Organizational Changes: Accidental reorganization or placing the App Store icon in a folder might make it appear as if it's missing.
⛔ Reset or Restore: Performing a reset or restore action could lead to the App Store icon disappearing temporarily.

Part 2. 6 fixes to App Store missing from iPad/iPhone

Here's a comprehensive guide to restoring the missing App Store icon on your iPhone or iPad. Try the following fixes below until your issue gets fixed.

1# Go through your iPad/iPhone

Chances are that your App Store could have been moved to a different screen or put inside a folder. So, make sure to look through all your Home screens and any folders to find it. In addition, you can also use the search function to see if you can find it:

Step 1. Swipe down on the home screen to reveal the Spotlight Search.

Step 2. Type "App Store" in the search bar to see if the App Store app appears in the search results.

search app store

2# Check restrictions on iPad/iPhone

There's also the possibility that someone unintentionally activates restrictions on your iPhone/iPad, without your awareness. To eliminate this as a potential cause, here are the steps you can take to check and address it to fix the issue - the App Store icon is missing from iPhone.

Step 1. Go to the Settings app on iPad/iPhone > Tap Screen Time > Click Content & Privacy Restrictions.

Step 2. Choose iTunes & App Store Purchases > Click on Installing Apps > Make sure the Allow button is on.

app store restriction

If this suggestion proves effective in recovering the iPhone App Store icon, then to avoid encountering this issue in the future, you can disable Screen Time by accessing the option at the bottom of the Screen Time page.

3# Reset home screen layout on iPad/iPhone

you can try resetting your home screen layout. This will return your home screen to its default arrangement, and it might bring back the App Store icon. Here's how to do it:

Step 1. Go to Settings on your iPad/iPhone > General > Transfer or Reset iPad/iPhone.

Step 2. Tap Reset > Choose Reset Home Screen Layout > Tap Reset Home Screen to confirm your operation.

reset home screen layout

4# Reset all settings

If none of the solutions above works, try to reset all settings. In this context, "all settings" encompass network configurations, the keyboard dictionary, home screen arrangement, location preferences, privacy settings, and Apple Pay cards.

When you opt to activate the "Reset All Settings" function, these elements are erased and restored to their original defaults, which helps troubleshoot App Store missing from iPad/iPhone. It's important to note that no data or media content will be erased during this process.

Step 1. Go to iPad/iPhone Settings General > Scroll down and tap Transfer or Reset iPad/iPhone.

Step 2. Click Reset > Choose Reset All Settings. Enter your passcode and click Reset All Settings again to confirm your operation.

reset all settings

5# Force restart your iPhone

Performing a simple restart can occasionally fix minor issues and bring back App Store icons that have gone missing from iPad or iPhone.

To Force restart iPhone
iPhone 8 and later: Press and quickly release the Volume + button > Perform the same operation on the Volume - button > Press the Side button and release when you see the Apple logo.
iPhone 7/7 Plus: Press and hold both the Volume button and the Power button > Release both buttons when the Apple logo appears.
iPhone 6s or earlier: Press both the Power button and the Home button for seconds > Release both buttons when the Apple logo appears.

hard reset iPhone

6# Check for iOS update

Ensure that your iPhone is running the latest version of iOS. Sometimes, missing icons can be related to software bugs that are fixed in newer iOS updates.

To update your iOS, go to Settings > General > Software Update and follow the prompts if an update is available.

ios software update


The sudden disappearance of the App Store icon from your iPhone or iPad can be concerning, but by following the solutions provided in this article, you can easily address and fix the issue.

Remember that technology sometimes presents challenges, but with a bit of technical knowledge and patience, you can overcome these challenges and continue enjoying the full functionality of your iPhone or iPad. If the issue persists, don't hesitate to seek assistance from Apple Support for more personalized guidance and solutions

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