Top 8 Fixes: iPhone Connected to WiFi But No Internet

Are you looking for ways to fix iPhone connected to WiFi but no internet? Luckily, this post will tell you why this happen and how to fix this issue in 8 simple ways.

May by May Updated April 16, 2024
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Part 1. Why is My iPhone Connected to WiFi But No Internet?

Some Apple users have reported the iPhone connected to WiFi but no internet issue. Why does this happen? Some common causes include:

Weak Wi-Fi Signal: If your iPhone is connected to a Wi-Fi network with a weak signal, it may struggle to establish a reliable internet connection.
Incorrect Wi-Fi Password: Entering an incorrect Wi-Fi password can prevent your iPhone from accessing the internet through that network.
Router Issues: Problems with the Wi-Fi router, such as overheating, outdated firmware, or connectivity issues, can lead to a lack of internet access.
DNS Problems: Domain Name System (DNS) issues can disrupt your ability to connect to websites.
Software or App Conflicts: Sometimes, certain apps or software may interfere with the device’s internet connectivity.

iPhone Connected to WiFi But No Internet

It’s essential to identify the specific cause of the issue to apply the appropriate solution. So, how to fix iPhone connected to WiFi but no internet? Scroll down for more details!

Part 2. Backup iPhone Before Fixing No Internet Issue [Recommended]

Even if you are eager to fix iPhone connected to WiFi but internet not working, it’s quite essential to make a backup of your iPhone to avoid data loss. Generally, iCloud, as an official tool, is the first option to back up your iPhone, but it is known to all that iCloud only offers 5GB of free storage space. In other words, your iPhone won’t backup to iCloud successfully if you have a large number of iPhone files.

In this case, FoneTool is highly recommended. It is a free, safe, and all-in-one iPhone management tool that can help you make a full iPhone backup easily or allow you to preview and select the desired files to back up your iPhone. Below is how to make a full backup of your iPhone using this professional backup tool:

Step 1: Download and install FoneTool for free on your PC and connect your iPhone to the PC with a safe USB cable.

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Step 2: Run FoneTool on your PC and then select Phone Backup > Full Backup > Get Started to initiate the backup process.

Full Backup

Step 3: Encrypt backup for iPhone by clicking Enable Backup Encryption > Choose a designated storage location for your backup > Click Start Backup to start the process.

Start Backup

Part 3. How to Fix iPhone Connected to WiFi But No Internet

Let’s explore potential solutions for addressing the issue when your iPhone fails to connect to Wi-Fi while other devices maintain a connection.

Way 1. Restart Your iPhone

A basic troubleshooting step involves powering down the iPhone completely, making sure there are no active processes, and then restarting. This approach provides a fresh start for solving the problem of iPhone connected to WiFi but no internet iOS 15/16/17:

Step 1: Go to Settings > General > Power Off.

Step 2: Use the slider to power off your iPhone > Wait 30 second and then restart your iPhone.

Slider to Power Off

Way 2. Evaluate Your Wi-Fi Router

The second way is to check will determine if the problem is with your Wi-Fi router. If you find an issue with your router, consider temporarily powering off your router and iPhone, then turning them back on to assess whether your iPhone can successfully reconnect to the Wi-Fi network.

Restart Wi-Fi Router

Way 3. Reset Network Settings

Sometimes, incorrect network settings on your iPhone can hinder internet access, especially if they don’t align with the network requirements. In this case, trying to reset network settings may fix iPhone connected to WiFi but internet not working. To reset network settings, access the Settings app, proceed to Settings > General > Reset, and select Reset Network Settings.

Reset Network Settings

Way 4. Disable Wi-Fi Networking Services

Numerous individuals have shared their success stories in resolving these issues by deactivating Wi-Fi Networking. You can achieve this by navigating to Settings > Privacy > Location Services > System Services. It’s important to note that this action solely pertains to the use of your location for Wi-Fi Networking and doesn't deactivate Wi-Fi as a whole.

Disable Wi-Fi Networking Services

Way 5. Cycle Wi-Fi On and Off

The issue at hand may stem from a glitch in your Wi-Fi connection due to a failed download or excessive concurrent app usage. Temporarily disabling Wi-Fi for approximately 30 seconds and then reactivating it can often restore your internet connection. Here’s how to do it:

Step 1: Access your iPhone’s Settings > Select Wi-Fi and switch the toggle to the Off position.

Step 2: Wait for around 30 seconds before switching it back On. This simple action may help resolve the issue and reconnect you to the internet.

Turn WiFi Off/On

Way 6. Forget Your WiFi Network

It’s possible that the Wi-Fi network you’re currently connected to has transmitted erroneous data to your device, causing conflicts with your system settings and resulting in connectivity issues. To address this, consider the following steps:

Step 1: Access Settings on your iPhone > Tap Wi-Fi and locate the small “i” icon next to your Wi-Fi network’s name.

Step 2: Choose Forget This Network and confirm the action. This process can help resolve any confusion and improve your connectivity.

Forget This Network

Way 7. Change DNS settings

To fix the issue of iPhone connected to WiFi but no internet, you can try adjusting your DNS settings. You have the option to use either Google DNS ( or, or both, separated by a comma) or Open DNS ( or Here’s how to proceed:

Step 1: Navigate to your device’s Settings > Tap Wi-Fi, then locate your network and tap the information button.

Step 2: In the DNS section, tap the numeric values, which will prompt the keyboard to appear. Once it does, input the new DNS address.

Change DNS settings

Way 8. Factory Reset iPhone via iTunes

Consider this as a last-ditch effort to address an iOS problem, as it entails wiping all data from your device. Before that, you should backup iPhone to iPad or other device and then follow this guide to perform a factory reset via iTunes:

Step 1: Download the latest iTunes on your Windows PC and connect your iPhone to the PC with a USB cable.

Step 2: Open iTunes and access the Summary section > Click the Restore iPhone... button on the right panel, and it will take a few minutes to reset your iPhone.

Restore iPhone...

The Bottom Line

Addressing the iPhone connected to WiFi but no internet issue, which can afflict certain devices, presents multiple solutions. While you can experiment with various fixes, it’s essential to back up your iPhone data (including photos, contacts, call history, text messages, memos, calendars, and more) in advance to avoid data loss.

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