Fixed! iPhone Keeps Switching to Silent

Why does your iPhone keep switching to silent on its own and how can you get out of the issue? Here in this guide, you will be given causes behind it, as well as effective solutions to troubleshoot it.

Demi by Demi Updated November 1, 2023
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Having an iPhone that keeps switching to silent mode can be an exasperating experience. Your device, designed to simplify communication and keep you connected, suddenly silences incoming calls and notifications, causing inconvenience and missed opportunities.

iphone keeps switching to silent

In this guide, we'll explore the reasons why your iPhone might persistently switch to silent mode and provide a range of solutions to resolve this frustrating issue.

Why does my iPhone keep switching to silent mode?

Before going through any solutions, it is necessary to figure out why your iPhone keeps switching to silent mode. There are several reasons why your iPhone might involuntarily switch to silent mode.

• Physical Buttons
• Software Glitches
• Settings and Shortcuts
• Accessibility Features

Having these causes in mind can help you better and more quickly solve the issue. Now, let’s skip to the next part to get detailed troubleshoots.

Troubleshoots to iPhone keeps switching to silent

Let's delve into a series of troubleshooting solutions to tackle the persistent issue of your iPhone switching to silent mode.

1# Check Sound settings

Start by checking the physical Ring/Silent switch on the side of your iPhone. Ensure it is not accidentally getting toggled to the silent position. If it appears to be loose or malfunctioning, consider having it inspected at an authorized service center.

Optionally, you can go to Settings > Sounds & Haptics > RINGER AND ALERTS to toggle off the switch next to Change with Buttons, which will stop the ringer functions from interfering.

turn off change with buttons

2# Remove the phone case

Top-tier iPhone cases typically have precise mute switch cutouts. Cheaper, lesser-known brands may have uneven or inaccurate cutouts, accidentally activating silent mode. Swap out your case for a reputable one from trusted manufacturers on platforms like Amazon or at local stores for a better fit.

3# Disable Do Not Disturb automation

If you've set up a Do Not Disturb automation on your iPhone, it can silently activate in the background, muting incoming calls and notifications. Here's how to disable the Do Not Disturb automation.

Step 1. Open the Settings app on your iPhone > Select Focus > Tap Do Not Disturb.

Step 2. If you have set Do Not Disturb to enable at a specific time, location, or while launching an app, open the schedule to turn it off.

turn off do not disturb auto

4# Force restart iPhone

A simple restart can often resolve software-related glitches that may be causing the silent mode issue. Depending on the model of iPhone you’re using, the steps are slightly different.

iPhone 8 and later: Press and quickly release the Volume button > Perform the same operation on the Volume - button > Press and hold the Side button and release when you see the Apple logo.
iPhone 7/7 Plus: Press and hold both the Volume - button and the Power button > Release both buttons when the Apple logo appears.
iPhone 6s or earlier: Press both the Power button and the Home button for seconds > Release both buttons when the Apple logo appears.

hard reset iphone

5# Disable Back Tap gestures

Within the Accessibility settings, back tap gestures can be activated to execute various functions such as accessing the App Switcher, Camera, Control Center, Siri, Spotlight, Torch, and more.

If you've assigned double or triple tap gestures to mute the iPhone, consider turning this feature off. Accidental double-taps on the back of your iPhone might inadvertently silence the system.

Step 1. Launch the Settings app > Scroll and tap Accessibility > Select Touch.

Step 2. Open Back Tap > Go to Double Tap or Triple Tap and remove the Mute action.

disable back tap

6# Reset All Settings

If none of the solutions above works, try resetting all settings on your iPhone. This operation helps erase elements and restore to their original defaults without losing any data, which might troubleshoot the iPhone keeps switching to silent on its own issue.

Step 1. Go to iPhone Settings General > Scroll down and tap Transfer or Reset iPhone.

Step 2. Click Reset > Choose Reset All Settings. Enter your passcode and click Reset All Settings again to confirm your operation.

reset all settings iphone


iPhone that keeps switching to silent can disrupt your communication and user experience. By following the troubleshooting steps outlined in this guide, you can often identify and resolve the underlying issues causing your iPhone to switch to silent mode unexpectedly.

Whether it's an accidental button press, software glitch, or a settings misconfiguration, these solutions aim to restore your iPhone's functionality and prevent it from continually going silent without your intention. If the issue persists, consider reaching out to Apple Support for further assistance and guidance.

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