[7 Options] How to Fix iPhone Ringer Not Working Issue

If you see iPhone ringer not working but saying missed call, ways are here. This article will give you 7 options to solve the problem of iPhone no ringer sound.

Clara by Clara Updated November 10, 2023
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My iPhone 11 ringer not working suddenly, and I'm missing calls left and right. Anyone else faced this issue? How did you fix it? Help me bring back that sweet ringtone!

- Question from Apple

Why Is My iPhone Not Ringing When I Get Calls?

Did you miss an important call because your ringtone isn't working? It is indeed a vexing problem. There could be several reasons why your ringer will not work on iPhone when you receive calls:

  • Silent Mode: The Ring/Silent switch on the side of your device being set to silent.
  • Do Not Disturb: This feature silences calls and notifications.
  • Bluetooth Connectivity: The sound may be routed to other devices instead of the iPhone's speakers.
  • Software Glitches: There could be software glitches or bugs causing the problem.

 iphone ringer not working

Don’t worry, in the following articles, we provide corresponding solutions for different reasons. Please read on!

How to Fix iPhone Ringer Not Working on Calls?

Below are 7 different options to solve ringer not work issues on iPhone 11/12/13/14/15 or other models. You can choose the solutions according to your needs, or pick the ways you like.

Option 1. Control the iPhone's Volume

If the volume level on your iPhone is set too low or if you accidentally muted the sound, you may find that iPhone ringer not working on calls. Therefore, adjusting the volume on your iPhone is the first solution to resolve this issue. Make sure you increase the volume on your iPhone and, if necessary, adjust it to the maximum level.

iphone ringer not working

Option 2. Check the Ring/Silent Button

Another common and simple operation is to check the Ring/Silent switch on your iPhone. It's possible that you accidentally switched it to silent mode and forgot to switch it back, which could be causing the problem you're experiencing.

Here's what you can do: The Ring/Silent switch shows orange if the Silent mode is on > Move the switch, forward to the device's screen.

 iphone ringer not working

Once the Silent switch is turned off, you can adjust the volume using the volume buttons or the slider in the Control Center.

Option 3. Disable the Silence Unknown Callers

Starting from iOS 13, there's a feature called "Silence Unknown Callers". It blocks call notifications from individuals whose numbers are not saved in your iPhone's contacts. If you're experiencing your iPhone ringer not working for calls from unknown numbers, it's likely because you have this feature enabled. You can check and disable it by the below guide:

Step 1. Open the Settings app on your iPhone.

Step 2. Scroll down and tap on Phone.

Step 3. Look for the Silence Unknown Callers option.

Step 4. If the switch is enabled (green), tap on it to turn it off.

 iphone ringer not working

After it is disabled, your iPhone will ring for all incoming calls, regardless of whether the caller's number is saved in your contacts or not.

Option 4. Turn off the Focus Or Do Not Disturb

Does the device still have the problem of iPhone ringer stopped working? Then check whether you have turned on the Focus or Do Not Disturb buttons. If you turn it on, you won't receive calls or text message notifications on your iPhone. Here is the guide to turn off the Focus Or Do Not Disturb:

Step 1. Go to the Control Center by swiping down from the top-right corner of the screen.

Step 2. Click on the Do Not Disturb (iOS 14 or older) or Focus (iOS 15 or newer) icon.

Step 3. When the icon is white and gray, you have turned the buttons off.

 iphone ringer not working

Option 5. Force Restart Your iPhone

If the Do Not Disturb is off, but the iPhone doesn’t ring, try restarting your iPhone. It sounds so easy, but this simple method can help you resolve software glitches. According to the iPhone model, force restart your iPhone with the guide.

iPhone 6s or earlier: Press the Power button and the Home button for seconds until the Apple logo appears on the screen.

iPhone 7/7 Plus: Press and hold both the Volume - button and the Power button > When the Apple logo shows up, release both buttons.

iPhone 8 and later: Press and quickly release the Volume + button > Press and quickly release the Volume - button > Press and hold the Side button and release when you see the Apple logo.

 iphone ringer not working

Option 6. Disconnect Other Bluetooth Devices

Sometimes, it's possible that your Bluetooth headphones or speaker are connected to your iPhone, which may mislead you into thinking that your iPhone ringer does not work. To resolve this issue, you can disable Bluetooth directly from the Control Center. Follow these steps:

Step 1. On iPhone X or later, swipe down from the top-right corner of the screen (On iPhone 8 or earlier, swipe up from the bottom of the screen).

Step 2. Look for the Bluetooth icon > Tap on the Bluetooth icon to disable it. The icon turns gray indicating that Bluetooth has been turned off.

 iphone ringer not working

After disabling Bluetooth, try playing sound again to see if the issue is resolved. This ensures that your iPhone allows you to use the internal speakers or headphones to play sound.

Option 7. Connect Apple Support

If none of these reasons seem to apply or the issue persists, you may consider contacting Apple Support for further assistance. When contacting Apple support, remember to have your iPhone's serial number and relevant information about the problem ready. This will help them help you more effectively.


That’s all about how to fix iPhone ringer not working issue. You can check the iPhone's volume setting, the Ring/Silent buttons, the Do Not Disturb switch, restart the iPhone, or take other measures. No matter which method you choose, hope you can solve the problem and never miss any important calls again!

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