How to Fix iPhone WhatsApp Call not Ringing

It can be frustrating that iPhone WhatsApp call not working and makes you miss calls. Here in this guide, you will be given effective solutions to help you out of the issue - iPhone WhatsApp not ringing.

Demi by Demi Updated September 12, 2023
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WhatsApp has transformed the way we communicate, allowing us to connect with friends, family, and colleagues through text messages, voice calls, and video calls. The app's calling features are particularly popular, but occasionally, users encounter a frustrating issue: WhatsApp calls not ringing on their iPhones. If you're facing this problem, don't worry; you're not alone.

whatsapp icon

In this comprehensive guide, we'll delve into the reasons behind the "WhatsApp call not ringing on iPhone" issue and provide you with effective solutions to get your WhatsApp calls working seamlessly again.

Part 1. Why WhatsApp call not ringing on iPhone?

Understanding the underlying causes of this issue is crucial for effective troubleshooting. Several factors can contribute to WhatsApp calls not ringing on your iPhone:

⛔ Notification Settings
One common reason for missed WhatsApp calls is incorrect notification settings. If your WhatsApp notifications are muted, you won't hear incoming calls.

⛔ Background App Refresh
WhatsApp relies on background app refresh to deliver notifications, including incoming calls. If this feature is disabled for WhatsApp, you may not receive call notifications when the app is in the background.

⛔ App Permissions
WhatsApp requires specific permissions to function correctly, including access to your microphone and notifications. If these permissions are disabled or restricted, it can affect call functionality.

⛔ Do Not Disturb Mode
If your iPhone is in "Do Not Disturb" mode, it can suppress all notifications, including WhatsApp calls.

⛔ WhatsApp Version
Using an outdated version of WhatsApp can lead to compatibility issues and may result in call problems.

Part 2. Fixes to iPhone WhatsApp call not ringing

With these potential causes in mind, let's move on to the solutions to fix the "WhatsApp call not ringing on iPhone" problem. Just try them one after another until your issue gets fixed.

1# Check notification settings

The first thing you have to check is the notification for your iPhone WhatsApp calling. Chances are that you have disabled WhatsApp’s notifications and forgotten to turn them on. Here’s how you can enable the notifications on your iPhone.

Go to the Settings app > Scroll down and select WhatsApp > Tap Notification > Ensure that Allow Notifications is enabled.

turn off WhatsApp notification

Review other notification settings, such as sounds, alerts, and badges, to ensure they are set to your preferences.

2# Enable Background App Refresh for WhatsApp

For WhatsApp to operate seamlessly on your iPhone without interruptions, it's crucial to verify that Background App Refresh is enabled. When this feature is active, WhatsApp can refresh its content even when it's minimized, ensuring you don't miss any messages or calls. Otherwise, you'll only receive these notifications once you manually launch the app.

Go to the iPhone Settings app > Scroll down to choose General > Tap Background App Refresh > Toggle on the switch next to WhatsApp if it is disabled.

whatapp background app refresh

3# Disable “Do Not Disturb” mode

When “Do Not Disturb” mode enabled, all calls, texts, and notifications will be prevented from delivering to your iPhone, so that WhatsApp calling not ringing on iPhone. Just in case, you can follow the steps below to check and disable Do Not Disturb on your iPhone.

Step 1. Swipe down from the upper-right corner of your screen to open the Control Center.

Step 2. Check if the Do Not Disturb moon icon is highlighted. If it is, tap it to turn off Do Not Disturb.

turn off do not disturb

4# Restart WhatsApp

Sometimes, a simple restart of the WhatsApp app can resolve minor glitches:

Swipe up from the bottom to access the app switcher. Find the WhatsApp app and swipe it up or off the screen to close it. Reopen WhatsApp and check if call notifications are working.

5# Update WhatsApp & iOS to the latest versions

If the issue is bug-related, the WhatsApp app or operating system may have something to do with the issue. In this case, you can fix it with an update. This is why it is essential to keep your apps and operating system updated at all times.

Update WhatsApp
Go to the App Store on your iPhone > Tap your profile > Scroll down to locate WhatsApp. If there is a new WhatsApp, tap UPDATE to update it.

update whatsapp

Update iOS
Go to the Settings app > Tap General > Choose Software Update. If there is a new iOS version available, tap Download and Install to update it.

ios software update

6# Check & Reset network settings

WhatsApp calls rely on a stable internet connection. Ensure that you have a working Wi-Fi or cellular data connection when making or receiving WhatsApp calls. If your connection is weak or unstable, it can lead to call issues.

Besides, it is possible that the issue lies with your iPhone’s network reception and not the WhatsApp app itself. To fix this, reset the network settings on your phone. Here’s how.  

Step 1. Go to the Settings app on your iPhone > General > Transfer or Reset iPhone.

Step 2. Tap Reset > Choose Reset Network Settings > Enter your iPhone passcode, and tap Reset Network Settings again to confirm.

reset network settings


The "WhatsApp call not ringing on iPhone" issue can be frustrating, especially when you rely on WhatsApp for communication. However, by following the solutions outlined in this guide, you should be able to troubleshoot and resolve the problem effectively. With these steps, you'll be back to making and receiving WhatsApp calls without any hiccups, ensuring you stay connected with your friends and family seamlessly.


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