Tips to Screenshot not Working on iPhone 15/14/13/12

Screenshot not working on iPhone? Read this post to get useful tips to fix the issue - screenshot command not working on iPhone.

Demi by Demi Updated February 5, 2024
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Taking screenshots on an iPhone is a common and essential feature for capturing and sharing information, memorable moments, and important content. However, there are instances when the screenshot function may encounter issues and fail to work as expected. If you find yourself in a situation where the screenshot is not working on your iPhone 15, 14, 13, or 12, this article is here to help.

screenshot not working

We will explore the potential reasons behind this problem and provide valuable tips to troubleshoot and resolve the issue, ensuring you can once again take screenshots effortlessly on your iPhone.

Why is my screenshot not working on iPhone?

Before diving into the solutions, you should first check whether you take screenshots on iPhone properly, and also, understand some common reasons why the screenshot function may not be working on your iPhone.

How to take screenshots on iPhone

The steps for screenshots are different depending on the model of the iPhone you’re using.

• To take screenshot on iPhone with Face ID
Press and quickly release both the Side button and the Volume button at the same time.

• Take screenshot on iPhone with Touch ID
Press and quickly release both the Home button and the Top/Side button at the same time.

take screenshot on iphone

Causes behind screenshot on iPhone not working

⛔ Software Glitches: Temporary software glitches or bugs within the iOS can sometimes cause the screenshot feature to malfunction.
⛔ Button Combination Issue: Using the wrong button combination or not pressing the buttons simultaneously can result in screenshot failure.
⛔ Insufficient Storage Space: If your iPhone has low storage space, it may not be able to save screenshots properly.
⛔ Accessibility Settings: Certain accessibility settings might interfere with the screenshot functionality.
⛔ iOS Update Issue: A recent iOS update might have introduced a bug or compatibility problem affecting the screenshot feature.

3 Tips to screenshot not working on iPhone

Now, let's explore some effective tips to troubleshoot and resolve the issue of screenshot not working on your iPhone 14/13/12.

Force restart iPhone

A simple restart can often resolve minor software glitches and refresh the system, potentially fixing the screenshot issue. The operation is simple but workable, follow the steps below to force restart iPhone.

iPhone 8 and later with Face ID: Press and quickly release the Volume button > Perform the same operation on the Volume - button > Press the Side button and release when you see the Apple logo.
iPhone 7/7 Plus: Press and hold both the Volume button and the Power button > Release both buttons when the Apple logo appears.
iPhone 6s or earlier: Press both the Power button and the Home button for seconds > Release both buttons when the Apple logo appears.

hard reset iPhone

Check storage space

Is your iPhone storage full? You might be able to take a screenshot, but the same won’t appear in the Photos app, which makes you think that screenshot not working on iPhone.

You need to check the remaining device storage on iPhone and optimize it with the following steps.

Go to the Settings on iPhone > Choose General > iPhone Storage. From here, you can check remaining storage.

full iPhone storage

Take screenshots with AssistiveTouch

AssistiveTouch is a valuable feature on iPhones that can be used to take screenshots without using the traditional method of pressing buttons, which can sometimes activate Siri or lock the phone accidentally.

Here's how you can take screenshots using AssistiveTouch:

Step 1. Enable AssistiveTouch
Go to Settings > Accessibility > Touch > AssistiveTouch and toggle it on.

enable assistivetouch

Step 2. Customize Top Level Menu
Under AssistiveTouch, tap Customize Top Level Menu. Add Screenshot to the menu by tapping the sign and selecting Screenshot from the list.

Step 3. Take a Screenshot
Once you've added the Screenshot option to the AssistiveTouch menu, a floating button will appear on your screen. Simply tap on the AssistiveTouch button, then tap on Screenshot to capture the screen.

take screenshot with assistivetouch


That’s all for the tips for screenshot not working on iPhone. With these tips at your disposal, you can confidently resolve the screenshot not working issue on your iPhone and continue capturing and sharing memorable moments effortlessly.


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