Fixed! Uploading Folders to iCloud Drive Is not Supported

What can you do when uploading folders to iCloud Drive is not supported? Don’t worry, this guide will provides you with workable solutions to help you get out of the issue and upload folders/files to iCloud Drive.

Demi by Demi Updated November 29, 2023
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Error message - Uploading folders to iCloud Drive is not supported

Error message - uploading folders to iCloud drive is not supported, though I am just uploading files and those are pictures. Now, how to correct this error, and why it is showing?

- Question from Apple Community

Many iCloud users encountered a 'try uploading the file again later' error when attempting to upload files or folders to the iCloud Drive website via a browser. This problem often arises, especially when using the drag-and-drop method on the iCloud website. The issue is widespread across various browsers like Chrome, Safari, Edge, Firefox, among others, and affects major desktop operating systems including macOS, Windows, and Linux. Additionally, the problem is reported across different file types such as PDFs, JPEGs, and more.

upload to icloud drive

Why you can’t upload folders to iCloud Drive, and how can you fix the issue? This guide gets you covered. Keep reading to get solutions to troubleshoot.

Why uploading folders to iCloud Drive is not supported?

There are numerous factors that might lead to a file failing to upload to iCloud. While outlining all these factors is quite extensive, a few key ones can be categorized as follows:

• Public network profile of the system
• Tracking protection of the browser
• ISP restrictions
• Interference from the System’s security application

Fixes to can’t upload folders to iCloud Drive

This part will show you some effective solutions to uploading folder to iCloud Drive is not supported. You can try them one after another until your issue gets fixed. To quickly troubleshoot your issue, you're also given a third-party tool in the next part to manually upload folders to iCloud Drive.

1# Verify available iCloud storage space

Before going further to any troubleshooting, please make sure there is enough storage available on iCloud since a full iCloud Drive may cause the issue at hand.

You can easily check iCloud storage space on your iPhone by going to Settings > Tap [your name] > iCloud > Manage Account Storage (or Manage Storage in iOS 15 and earlier).

icloud manage storage

If your iCloud storage is almost full, you may need to buy extra iCloud storage space or free up iCloud storage.

2# Restart the system and networking equipment

If a temporary communication glitch hampers the device from effectively communicating with iCloud servers, it might result in a failure to upload files. In such cases, performing a cold restart of the system and networking equipment could potentially resolve the iCloud issue.

Step 1. Power off the system and networking equipment (like a router or Wi-Fi extender).

Step 2. Now unplug the power cables of both devices and wait for minutes.

unplug router

Step 3. Then plug back the router’s power cord and power on the router. Now, wait till the router is properly powered on, and then plug back the system’s power cord.

Then power on the system and afterward, check if the iCloud uploading issue is resolved.

3# Change the system’s current network profile to private

When the network used on the system is set to a Public profile, security measures implemented by the system or iCloud might restrict the upload process, leading to the issue at hand.

In this case, changing the network profile to Private (if the network is trusted) may resolve the problem. For clarity, let's discuss the process of changing the network profile to Private on a Windows 11 PC.

Step 1. Exit the browser > Go to the Task Manager to close the iCloud or browser-related process.

Step 2. Then click on the network icon in the system’s tray and click on the right-direction button of the network.

go to network

Step 3. Now click on the i icon (information icon) for the network connection and in the resulting window, select the radio button of Private.

Finally, launch the browser and check if the files or folders can be uploaded to the iCloud website.

4# Trust the browser

If you didn't grant trust to a particular browser while signing in to the iCloud website, it might prevent file uploads due to authentication issues. Trusting the problematic browser (if it's deemed trustworthy by the user) when signing in to the iCloud website could potentially resolve the problem.

To resolve the problem, sign in to the iCloud website and when asked, select Trust to trust this browser.

trust this browser

5# Disable antivirus and firewall

When the system's antivirus or firewall software obstructs web traffic between the system and iCloud servers, it can corrupt iCloud data packets and lead to the uploading folders to iCloud Drive in not supported problem you're facing. In such cases, disabling the system's antivirus and firewall may help resolve the iCloud issue.

Quick Fix: Upload folders/files to iCloud Drive via FoneTool

Since the error “uploading folders to iCloud Drive is not supported” offer occurs on the iCloud website, you may try other ways to upload folders or files to iCloud Drive. For Windows users, you can try the FoneTool, a powerful iCloud and iOS device data management tool. You can utilize it to manually and directly upload files and folders to iCloud Drive and iCloud with no effort.

Step 1. Download and install FoneTool on your computer > Launch the tool and sign in with your Apple ID and password.

Download FreewareWin 11/10/8.1/8/7/XP
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Step 2. You will be asked to enter the verification code prompted on your device that signed in the Apple ID > After that, choose Manage iCloud.

choose manage icloud

Step 3. Now, choose iCloud Drive > Click the Upload icon to get access to the computer files you'd like to upload to iCloud Drive.

upload files to icloud drive

Step 4. Finally, Choose the files and click Open to start uploading files to your iCloud Drive.

start upload files to icloud drive


That’s all for all possible solutions to uploading folders to iCloud Drive is not supported issue. By adopting the recommended solutions and workarounds outlined in this guide, you can effectively manage your files within the confines of iCloud Drive, organizing content and ensuring an efficient file structure without compromising Apple’s intent for a seamless experience.

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