iOS 17 Live Voicemail Missing? Here Are Fixes!

New Live Voicemail function is one of the most attractive ones in iOS 17. However, you may encounter iOS 17 Live Voicemail missing issue after updating to iOS 17. Try solutions in this guide to get out of it.

Demi by Demi Updated August 21, 2023
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Live Voicemail stands out as one of the most cherished features in iOS 17. Even though "Visual Voicemail" has been part of iOS for a while, the new highlight here is the ability to display live transcriptions of voicemail messages as they are being recorded. This handy feature not only lets you quickly grasp the content of a voicemail but also acts as a shield against unwanted calls, saving you from the hassle of dealing with spam calls.

Live Voicemail

However, it's disheartening that some iPhone users are facing issues with Live Voicemail in iOS 17. If you're in the same boat, don't fret. In the upcoming sections, we'll delve into the matter and explore 20 effective tips and tricks to troubleshoot and resolve Live Voicemail problems on your iPhone.

Part 1. How does Live voicemail in iOS 17 work?

Before troubleshooting, let’s firstly understand how Live Voicemail works so that there will not be misconception lingering around.

When a call comes in from someone leaving a voicemail, the screen initially displays "Waiting," indicating that Live Voicemail is active. Afterward, "Waiting" changes to "A message is being left."

live voicemail detail

Subsequently, the voicemail's real-time transcription appears on the screen, enabling you to quickly read through the message. This process simplifies the decision of whether the message warrants your attention or can be dismissed. It's a straightforward and convenient procedure.

Importantly, the entire live transcription occurs solely on your device, alleviating concerns of sudden privacy breaches. Your data isn't stored on Apple's servers, and Apple lacks access to your personal information. As a result, there's no need to worry about your privacy being compromised or your personal data falling into the wrong hands.

❓ Which countries have Live Voicemail on iOS 17?
Is Live Voicemail available everywhere? Unfortunately, Live Voicemail is currently available only in the US and Canada. However, Apple is expected to launch it in more countries and regions in future updates.

Part 2. Quick tips to fix iOS 17 live voicemail missing

Now, it’s time to troubleshoot the issue - iOS 17 no Live Voicemail. Try these following tips one after another until your issue gets fixed.

1# Check the language and region
As what has told before, Live Voicemail is currently available only in the US and Canada. And there's another aspect of compatibility you need to be mindful of: the language you're using. That's correct! At the moment, Live Voicemail exclusively functions in the English language. Additionally, ensure that the message being recorded by your friend is also in English.

On your iPhone, head over to the Settings app > General > Language & Region and make sure that English (US) is set as the primary language.

preferred languages

2# Enable/disable Airplane mode
When it comes to resolving sporadic problems, turning on "Airplane Mode" has proven to be quite effective over time. So, there's no reason to overlook this tried-and-true solution.

Head to your Control Center, and then tap the Airplane mode icon to turn it on and off. 

3# Disable/enable Live Voicemail
Sometimes, you can address Live Voicemail problems simply by toggling it off and then back on. So, it's worth giving this handy Live Voicemail solution a shot as well.

Go to the iPhone Settings app > Scroll down and choose Phone > Live Voicemail > Turn off the toggle next to Live Voicemail.

enable Live Voicemail

4# Force quit the Phone app and launch it
Force quitting the Phone app becomes useful when you encounter an odd problem or something that happens sporadically. Therefore, it's appropriate to employ this helpful tip in such situations.

Simply swipe up from the home bar and hold along the middle of the screen > find the Phone app and swipe it up to force quit it.

Now, reopen the Phone app to verify if Live Transcription has resumed its normal operation. If it has, you've successfully resolved the issue.

5# Check the Phone app can use Cellular data
To ensure that apps don't consume your valuable cellular data needlessly, iOS allows you to control how apps access your data. This empowers you to prevent an app from using your data continuously and grant it access only when necessary.

On your iPhone, navigate to the Settings app > Cellular > Scroll down and ensure that the toggle next to Phone is turned on.

phone cellular data

6# Enable data roaming
Additionally, data roaming activates when your phone shifts from your carrier's network to another network. This mechanism ensures that you can send texts and make calls even when you're outside your network's coverage area. Make sure that data roaming is enabled on your iPhone to avoid any disruptions.

Open the Settings app on your iPhone > Cellular > Cellular Data Options > Turn on the toggle next to Data Roaming.

enable data roaming

7# Reset network settings
If the cellular network is still experiencing difficulties or encountering technical problems, it might be causing iOS 17 Live Voicemail not working. However, don't worry, as resetting the network settings could potentially help you overcome this obstacle.

To reset network settings, go to Settings > Tap General >Tap Transfer or Reset iPhone > Reset > Choose Reset Network Settings. 

reset network settings

8# Update the carrier settings
If it's been some time since you last updated your carrier settings, it's possible that outdated settings might be causing issues. To get the Live Voicemail feature back on track, make sure to update your carrier settings sooner rather than later.

Go to the Settings app on your iPhone > General > About. Now, look for the carrier setting update and then update it as usual.

carrier settings update

9# Force restart iPhone
If Live Voicemail is experiencing issues due to a small glitch, there's a possibility that force restarting your iPhone could provide an instant fix.

To force restart iPhone with Face ID, quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Power button until the Apple logo appears.

To force restart iPhone with Home button, hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.

force restart iPhone

10# Wait for new iOS update
If, still, the Live Voicemail not working in iOS 17, you can consider waiting for a future iOS update to address the issue. It's possible that the problem you're encountering is either a unique bug related to your setup or a known issue that is currently being monitored and worked on for resolution.


Hope that the iOS Live Voicemail missing has been restored to its proper functioning, along with the real-time transcription of voicemail messages. Make sure you are in US or Canada and using English on your iPhone, and succeed in troubleshooting the issue. If this guide helps you, please share it with others.


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