[Fixed] iPhone Add to Favorites Not Working with Contacts

If you encounter the problem of iPhone add to Favorites not working with contacts, this article shows you how to fix favorites not showing on iPhone.

Clara by Clara Updated November 8, 2023
Share this:

Why Can't I Add A Contact to Favorites?

The Favorites feature is designed to provide quick access to frequently contacted individuals, but what if you find your iPhone add to Favorites not working? There are several reasons that might break the functionality: Account-related issues, device settings, app glitches, etc.

iPhone add to Favorites not working

Fortunately, by taking appropriate steps in the article, you can troubleshoot the issue and hopefully regain the ability to add contacts to your Favorites list, ensuring quick and convenient access to your most important connections.

How to Fix Favorites Not Showing on iPhone

Now we will introduce 6 fixes to help you solve this question. After you follow the guide, you can add someone to Favorites on iPhone normally.

Fix 1. Re-sign in to the iCloud Account

Favorites not showing on iPhone? The first thing you can do is to check if you have logged out of your iCloud Account. You can follow the guide to figure out whether you are signing in or not, and re-sign in it: Open Settings > At the top of the page, tap on Sign in to your iPhone > Sign in with your Apple ID.

iPhone add to Favorites not working

Fix 2. Check That Contacts Are Syncing

One of the main reasons why you can’t add a contact to Favorite on iPhone is due to syncing problems. If you're not sure whether you've synced your contacts, follow these steps to check:

Step 1. Go to Settings > Locate Passwords & Accounts.

Step 2. Tap Add Account > Click Google > Enter the required information > Tap Next.

Step 3. Click Save > Turn Contacts on > Choose Save to confirm.

iPhone add to Favorites not working

Fix 3. Ensure the Linked Contacts

Linked Contacts is a useful feature, with it, you can link contacts that are synced with the third-party account. If the number of the link is incorrect, you will have problems using Favorites on iPhone 13/14/15. Here’s how to solve this problem:

Step 1. Open the contact that is within Favorites > Swipe down to inspect if the contact is correct in multiple accounts.

Step 2. Enter the number to make it is the same on all accounts.

Step 3. Open the Favorites to see if both numbers are correct.

iPhone add to Favorites not working

Fix 4. Delete the Duplicate Contacts

When a contact appears more than once in your Favorite list, it can cause the “add to Favorites not working” issue. So you should go to iCloud to check if there is any duplicate contact. If you have more than one duplicate contact, you can use the contacts app on your Mac to merge the contacts. It will save your time. Below are the steps:

Step 1. Navigate to the Contacts app on your Mac > Tap the Card button.

Step 2. On the home screen of Contacts app > Open the drop-down menu > Select Look for Duplicates.

iPhone add to Favorites not working

Step 3. After this, a pop-up will show up > It will list all the duplicate contacts.

Step 4. Tap on the Merge button to erase the duplicate contacts

If you are worried about accidentally deleting important contacts, you can back up iPhone data to save your contacts before doing this.

Once you finished the steps, you can add contacts to Favorites on the iPhone. If this problem still exists, continue reading and seeking more solutions.

Fix 5. Reset All Settings

To solve this question, you can also reset all settings on your iPhone. It can reset all system settings on your iPhone to default settings and doesn’t erase any data. Why not try it? Check the steps below:

Step 1. Open the Settings app > Find and tap General.

Step 2. Choose Transfer of Reset iPhone option > Click Reset.

Step 3. Tap Reset All Settings > Then input your password > Follow the onscreen instructions to finish the process.

iPhone add to Favorites not working

Fix 6. Restart Your iPhone

Restarting your iPhone is an effective remedy for a variety of iPhone issues, including the iPhone phone Favorites disappeared on iOS 14/15/16/17 issue. You can easily reboot your iPhone with some buttons:

Step 1. Hold and press the Volume up key > Release it quickly.

Step 2. Press the Volume down button > And release it.

Step 3. Then press and hold the Power button > release it when the Apple logo appears on the screen.

iPhone add to Favorites not working

If you want to learn more ways to restart iPhone without screen, you can click this link.

Bonus Tip: The Best App to Back up Favorites Contacts on iPhone

Through the above methods, if you have fixed this problem of iPhone add to Favorites not working, and want to protect your contacts to avoid data loss, then a good suggestion is to back up your contacts. Here we recommend a powerful and free backup tool - FoneTool.

FoneTool is the best iOS management tool, it provides a user-friendly interface and a fast backup speed. With it, you can selectively back up photos, contacts, music, videos, messages on your iPhone, or fully back up everything on your iPhone with some simple clicks. During the backup procedure, you can preview and select the backup storage path, including backup iPhone to iPad,  windows PC, iPhone, or other external hard drives.

Besides, FoneTool also supports you transferring contacts between iPhones easily. Now click the buttons to install FoneTool, and learn how to back up the Favorites contacts from iPhone to PC.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Run FoneTool and connect iPhone to computer with a USB cable.

Step 2. On the home screen, choose Phone Backup > Locate Selective Backup > Tap Get Started.

iPhone add to Favorites not working

Step 3. Tap the Contacts icon to select the contacts you need to back up > Click OK.

iPhone add to Favorites not working

Step 4. Then click Backup Storage Path to choose a destination > Tap Start Backup.

iPhone add to Favorites not working

After the backup, you can look for Backup History, and tap the Restore dot to restore the Favorites contacts to your iPhone.


In this article, we discussed the issue of iPhone add to Favorites not working with Contacts and provided 6 methods to resolve it. Hope you can access and manage of your important contacts after understanding the causes of the problem and applying the appropriate solutions.

By the way, if you want to protect your important data, let FoneTool help you. It is not only the best iPhone Contacts backup app, but also the most powerful iPhone data transfer tool. Download it and find more!

FoneTool - All-in-one iPhone Data Manager

Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.

  • iOS 17 Compatible
  • iPhone 15 Supported

Free iPhone Manager - FoneTool

  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
Download Free
Download icon

100% Secure

Downloading.com Rating
Android Transfer is Now Supported!

Easiest way to transfer photos, videos, music, etc., between Android phone and iPhone.

Learn More >>