Fixed! Android File Transfer not Working on Mac/Windows/Phone

Intend to export files from Android phone but find Android file transfer not working? No matter whether you encounter the issue when transfer Android files to Mac, Windows PC, or the other files, this guide comes to help.

Demi by Demi Updated December 29, 2023
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Android devices have become an integral part of our daily lives, offering a multitude of features and functionalities. One essential aspect is the ability to transfer files between Android devices and computers seamlessly. However, users occasionally encounter issues where Android file transfer is not working as expected on Mac, Windows, or even between phones.

android file transfer not working

In this comprehensive guide, we will explore the common reasons behind Android file transfer problems and provide quick fixes for issues on Mac and Windows. Additionally, we'll delve into troubleshooting Bluetooth file transfer on Android devices.

Why is Android file transfer not working properly?

Several factors can contribute to the malfunctioning of Android file transfer. Understanding these issues is crucial for implementing effective solutions. Common reasons include as following.

⛔ Faulty USB Cable or Connection
A damaged or low-quality USB cable can result in unreliable connections between the Android device and the computer, leading to file transfer issues.

⛔ Software Compatibility
Outdated Android File Transfer software on Mac or incompatible Windows software may result in connectivity issues. Regular updates ensure compatibility.

⛔ Android USB Settings
Incorrect USB settings on the Android device can hinder successful file transfers.

⛔ Windows Driver Problems
Incompatible or missing USB drivers on Windows may prevent proper communication with the Android device.

⛔ FTP Interference
Enabling FTP on the Android device may conflict with the default file transfer process, causing issues.

Quick fixes to Android file transfer not working on Mac/Windows

This part can help you out of the issue if you find the Android file transfer not working on Mac or Windows PC. Try these methods one by one to find a suitable solution.

1# Check the USB port and cable

For successful Android data transfer, a working USB port and cable are crucial. Issues like "Android file transfer not recognizing phone" or "Android USB file transfer not working" may occur if either is faulty. If facing problems on Mac/Windows, try using another USB port on your computer.

android usb port

Use the original or genuine USB cable for the connection. If the cable is problematic, test with a different one. If the issue persists, move on to the next solution.

2# Enable file transfer mode on Android phone

If the File Transfer feature is disabled on your Android, you'll face "Android file transfer not working” issue. Enable this feature on your device, and monitor your computer for issues after the connection. Just follow the steps to have a check.

Step 1. Use a USB cable to connect your phone to your Mac/Windows PC. If prompted, tap Allow.

Step 2. Swipe down from the top of your phone screen and select USB for file transfer.

Step 3. On the USB settings page, choose Transferring files/Android Auto.

enable file transfer

3# Restart the devices

To troubleshoot the issue of Android File Transfer not working, try restarting both devices. This simple step can often resolve temporary glitches or bugs causing the problem.

For Android phone: Press and hold the Power button for a few seconds > Once the restart window appears, tap on the restart or reboot option > Allow your phone to complete the reboot process.
For Mac: On your Mac, choose Apple menu > Click Restart to complete the restart process.
For Windows PC: Go to Start, select the Power button, and then select Restart to finish the process.

restart windows

4# Allow USB debugging

USB debugging in Android grants developers enhanced access beyond regular user functions. If your Android phone file transfer task fails, you may have forgotten to enable USB debugging. Follow these steps to enable it:

Step 1. Open the Settings on your Android Navigate to the About Phone > Tap Software information.

Step 2. Tap Build number option 7 times until a pop-up message appears, confirming that Developer mode has been turned on.

Step 3. Go back to the Settings menu and choose Developer options > Turn on USB Debugging > Tap OK to confirm.

usb debugging

5# Disable antivirus software

Installed third-party antivirus programs on your computer may be causing issues with Android File Transfer not working. To resolve this, temporarily disable the antivirus program and attempt to use Android File Transfer again.

 If it functions correctly after disabling the antivirus, it indicates that the antivirus program is impeding the proper functioning of Android File Transfer.

Fixes to Android Bluetooth file transfer not working

Wireless file transfer from Android to Android/iPhone is another convenient way to share files between Android devices and iPhone. However, if you encounter issues, consider the following solutions.

1# Restart both phones

Start by rebooting both your Android phone and the other device you're attempting to connect to. This quickly resolves any temporary bugs in your phone affecting the Bluetooth connection.

After the reboot, activate Bluetooth from the Control Center or Settings, and attempt to pair the devices again. If the problem persists, proceed to the next solution.

2# Unpair and re-pair device

To resolve the "Bluetooth paired but not connected" issue on Android, unpair the devices and reconnect. This eliminates minor glitches causing connection problems. Follow the below steps to do that:

Step 1. Go to Settings > Navigate to Bluetooth > Connected Devices.

Step 2. From the list of all the devices your Android phone is paired with, tap i next to the device > Hit Forget this device.

Step 3. Turn off Bluetooth, wait a few seconds, turn it on again, and try to get a fresh paired connection.

bluetooth unpair device

3# Enable Discoverable feature

Facing “Android Bluetooth file transfer not working"? Check if Discoverable is enabled. This feature allows other Bluetooth devices to find your phone. If it's off, your device is hidden, causing connection problems. Follow the steps below to turn on Bluetooth discoverable.

Go to Settings > Bluetooth > Toggle on Bluetooth. Then, enable the Bluetooth Discoverable feature. Then, try to connect to your device again.

bluetooth discoverable

4# Reset Bluetooth settings

Network setting bugs in Bluetooth can also cause connectivity issues. If previous workarounds haven't worked, try resetting Bluetooth settings. Follow these steps to eliminate bugs in your Android phone's Bluetooth network settings:

Step 1. Head to Settings > System > Tap the Advanced drop-down button.

Step 2. Tap Reset option > Choose Reset Wi-Fi, mobile & Bluetooth. Tap Reset to confrim your operation.

reset bluetooth

5# Try a file sharing app

If Bluetooth continues to present challenges, consider using a third-party file-sharing app from the Google Play Store. Apps like FoneTool provide alternative methods for wireless file transfer.

It offers a clear interface and fast transfer speed, enabling you to transfer photos, videos, music, contacts, etc. among Android phones and iPhone. You can download FoneTool app, the following will show you an example how to transfer photos from Android to iPhone.

Step 1. Download FoneTool on your devices > Enable WLAN option without connect a Wi-Fi network.
>> FoneTool for iOS download:
>> FoneTool for Android download:

Step 3. On your Android phone, go to Connect Device > Tap Connect to iOS and scan the QR code using the iPhone to establish a connection.

connect to ios

Step 4. Go to File Transfer > Tap each file type to choose the files you’d like to airdrop to iPhone > Click Send to make it.

tap send photos

Step 5. On your iPhone, simply tap Confirm to receive Android files.
• The transferred photos and contacts will be saved in Photos app and Contacts app. 
• Songs, videos and other types of files are saved in "Received Music", "Received Videos", etc. folders in FoneTool. You can tap to browse them.


Android file transfer issues on Mac, Windows, or through Bluetooth can be frustrating, but with the right troubleshooting steps, you can overcome these challenges. By addressing common causes, you can ensure a smooth and reliable file transfer experience.

Remember to stay updated with the latest software versions, use quality cables, and follow the provided fixes to enjoy seamless file transfers on your Android device.

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