Top 6 Fixes to Apple Music Sync Library not Working

Have trouble syncing music to your Apple Music app because Sync Library feature not working? You may try the six solutions mentioned in this guide to help yourself out of the issue - Apple Music Sync Library not working.

Demi by Demi Updated March 6, 2024
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Not able to sync library with Apple Music

There’s a problem when trying to sync my music library to my iCloud and whenever I press it from the music app it doesn’t load or nothing happens. And when I go into settings and press sync library, it turns on but when I go out of it and then back in, it turns off straight away and won’t let me sync, which means I can’t add music to my library or playlist please help. Thanks.

- Question from Apple Community

As a popular music streaming service, Apple Music enables you to access millions of songs on your iPhone/iPod on the go. And one of its key features is to sync your music library across all your devices via iCloud. However, it is not uncommon for you to experience that Apple Music sync library not working.

apple music lplaylist

It can be frustrating when you cannot sync the music library on iPhone, especially if you have spent a lot of time curating your collection. In this guide, we will explore some of the common causes of the "Apple Music sync library not working" issue and provide some possible solutions to help you resolve the problem.

Why is your Apple Music not syncing your library?

To answer the question “Why is my Apple Music not syncing my library”, we will go over some potential causes in this part for Apple Music sync library not working on iPhone:

• Network issues: If you are experiencing network issues, it can cause problems with syncing your library.
• Outdated software: If your device or the Apple Music app is running outdated software, it may cause syncing issues.
• Large library: You will never know how long it takes to sync Apple Music library, especially if you have a large number of Apple Music collection. Moreover, it may result in issues like an Apple Music sync crash.
• Expired subscription: Your music library will no longer be accessible and won’t be synced across devices if your Apple Music subscription is canceled or expired.
• Unknown software glitches: Any software bugs, out-dated operating system or software also make you can’t sync library in Apple Music.

Fixes to Apple Music Sync Library not working

After knowing the reasons why Apple Music not syncing library, let’s dive in the troubleshoots to fix the issue. Try them one after another until it works. Just in case you are in a hurry, an alternative way to transfer music to iPhone offered in the next part will be a nice try.

Video Tutorial to Fix Apple Music Library not Syncing

1# Check Sync Library settings on iPhone/computer

Before any troubleshoots, it is necessary to check whether you’ve enabled Sync Library on your iPhone and computer. It may sound kind of silly, but hope you are not the careless users who may not really have the Sync Library feature turned on.

On your iPhone: Go to the Settings app > Scroll down to locate and tap Music > Make sure the switch next to Sync Library is enabled.

sync library

On your computer: Run iTunes > Click Edit > Select Preferences > General > Ensure Sync Library is ticked. Then, the music library should be automatically synced.

enable sync library

2# Check network connection

Apple Music needs stable Wi-Fi or cellular data to sync music library. Compared with each other, it is more suggested to use a stable Wi-Fi to sync your music. Open any web browser to make sure there is nothing wrong with your network connection on your iPhone.

3# Check your subscription

You may also need to verify your Apple Music subscription. Your Apple Music sync library won’t turn on if your Apple Music subscription has expired.

To check whether your Apple Music subscription is expired, go to iPhone Settings > Tap [your name] > Tap Subscription to have a check.


If there isn’t the option, you can go to App Store > your Apple ID > View Apple ID, sign in and scroll down to tap Subscription.

4# Restart your iPhone or computer

Sometimes, there can be an error in your iPhone or computer that causes your music not syncing to iPhone, and simply restarting your computer and iPhone may be helpful and refresh your devices.

If needed, you can force restart iPhone to eliminate any random glitches that may cause Apple Music Sync Library not working.

● Force restart iPhone 8 and later with Face ID:
Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Power button until the Apple logo appears.

● Force restart iPhone 7/7 Plus:
Press and hold the Top button and Volume Down button together > Release both buttons when the Apple logo appears.

● Force restart iPhone 6s, SE and earlier with Home button:
Hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.

force restart iPhone

5# Sign out & in Apple ID

You might also experience can’t sync music in Apple Music on iPhone if there is a problem with your Apple ID. Therefore, you can log out of your iTunes & App Store first, and then log back in.

Open your iPhone Settings app > Click on [your name] > Open iTunes & App Store > Click on your Apple ID > Click Sign Out. Wait for a while and sign in with your Apple ID again.

sign out in Apple ID

6# Update iOS and iTunes to the latest version

Either outdated iTunes or operating system always can bring problems and glitches that make Apple Music Sync Library not working. Simply update your iTunes and iOS to the latest version may fix it.

Check for iOS update
Go to the iPhone Settings app > Choose General > Software Update. If there is a new iOS version available, download and install it.

iOS software update

Update iTunes to the latest version
Launch iTunes on your computer > Click Help from the toolbar from the top of the screen > Tap Check for Updates > Update your iTunes if there is a new version of iTunes.

check for updates

Bonus: Transfer music to iPhone without iTunes/network

Apple Music Sync Library function needs Internet connection to functionality and there would be many issues. If still, Apple Music Sync Library not working, it may be time to manage your music in an easier way.

As one of the best music transfer tools for iOS devices, FoneTool enables you to easily transfer wanted music from computer/iTunes to iPhone and vice versa. It could help you import music from any source to iPhone, like transferring music from CD to iPhone.

Now, free download FoneTool on your computer, connect your iPhone to computer with USB, you may need to tap trust this computer. Now, follow the simple steps below to transfer music from Windows 10 to iPhone without iTunes or network.

Download FreewareWin 11/10/8.1/8/7/XP
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Step 1. Launch FoneTool, choose Phone Transfer from the left pane > Mouse over to PC to iPhone and click Get Started.

go to transfer

Step 2. Click the folder icon to preview and select music files. Or directly drag and drop your music files to FoneTool.

select files music

Step 3. Make sure you have chosen all songs, and click Start Transfer to import music to target iPhone.

start transfer music

You can also follow Step 2 to transfer music that saved in your iTunes on PC. Just in case, you can follow the steps below to move songs from iTunes to computer first.

✍ Warm tip: How to move songs from iTunes to computer folder
Step 1. Open iTunes on your computer > From the iTunes menu bar, choose File > Library > Organize Library.
Step 2. Select Consolidate files > Click OK to confirm.

consolidate files


That’s all for the top six solutions to Apple Music Sync Library not working. Hope you can get out of the issue. Just in case your issue isn’t resolved, use FoneTool to get all the music you like on your iPhone.

Please feel free to contact us if you have any other queries, suggestions, or feedback.

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