Fix iPhone Not Receiving Texts from Android | 10 Solutions

iPhone not receiving texts from Android? This guide will tell you why you can’t receive texts from Android and how to solve this problem.

May by May Updated December 20, 2023
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Problem: iPhone not receiving texts from Android


iPhone 14 not receiving texts from Android

I believe I am unable to receive any text messages from an android user or third party apps. I am also unable to send text messages to android users. Any ideas anyone? Your help is much appreciated.

- Question from Apple Community

The majority of iPhone users rely on the Messages app to effortlessly send and receive texts, photos, videos, and audio messages. Apple's iMessage service enhances this experience by providing fast communication with other Apple users and additional features like Memoji stickers and read receipts.

Nonetheless, iPhone users are able to exchange text messages with Android users. However, there may be situations where an iPhone unexpectedly fails to receive texts from Android devices. Rest assured, just read on to see how to fix iPhone not receiving texts from Android problem.

Why is my iPhone not receiving texts from Android?

Here are some possible causes of this “iPhone not receiving texts from Android” problem.

The most probable cause lies in connectivity problems. This is because iPhones require a cellular connection to receive messages from Android devices.

❌ Have you considered the possibility that you may have blocked the Android phone number? This action prevents you from receiving any texts from that particular person.

❌ iPhone not receiving texts from Android may be caused by incorrect message settings.

❌ In the event that your iPhone's storage is full, it may not have the capacity to store any additional messages that come your way. This can result in the failure to receive new texts.

❌ It is possible that there is a software error or compatibility issue in your SMS application. Such a fault can prevent it from functioning properly and cause the iPhone not to receive texts from Android problem.

How to fix iPhone not receiving texts from Android

Here are a few effective solutions that you can try out:

Tip 1. Refresh cellular connection

If you're experiencing “iPhone not receiving texts from Android” issue, it's important to remember that these messages can only be received through your cellular network, and not through WiFi. To address any potential issues, you can use Airplane mode to refresh cellular connection.

  • To do this on an iPhone X or later, simply swipe down from the top right corner to bring up the Control Center. For iPhone 8 or earlier, swipe up from the bottom of the screen.
  • Once in the Control Center, tap the Airplane option to activate Airplane mode.
  • After a few seconds, tap the Airplane mode button again to disable it and reconnect to the wireless networks.

Airplane mode

Tip 2. Reset Network Settings

You can reset the network settings to fix any network-related issues. Here's how to do it:

  • Open Settings app on your iPhone.
  • Next, tap "General".
  • Look for the option "Transfer or Reset iPhone" and tap it > Proceed to tap "Reset". (In iOS 14 and earlier, simply choose Reset option.)
  • A pop-up menu will appear. From here, select "Reset Network Settings" and confirm your decision.

Reset Network Settings

Tip 3. Reset All Settings

If you have already tried resetting network settings and it hasn't resolved the “iPhone not receiving texts from Android” issue, there is another option available to you - Reset All Settings.

Open Settings app on your iPhone > Go to General > Transfer or Reset iPhone > Reset and tap Reset All Settings and confirm your decision.

Tip 4. Make Sure the Number Isn't Blocked

Blocking a number can be accidental or intentional, but either way, it means you won't be able to receive any texts from that person. This applies to all types of phones, so it's important to know if someone has been blocked. Here's a quick and easy way to check if you have blocked someone on your iPhone:

  • Begin by opening the Settings app on your iPhone.
  • Once in Settings, locate and tap on the "Phone" option.
  • In the Phone settings, you will find "Blocked Contacts", go ahead and tap on it.
  • Now, take a look at the list of blocked numbers, if there are any, and search for the Android user's phone number.
  • If you happen to find the number, simply swipe to the left on it and tap on "Unblock".

Unblock contacts

Tip 5. Enable MMS and Group Messaging

By default, all iPhones are capable of receiving text messages. However, it is possible that certain devices may have their MMS and Group Messaging features disabled. Therefore, you meet iPhone not receiving texts from Android problem.

If an Android user sends a picture, emoji, sticker, or group message, you will not be able to receive it on your iPhone unless you enable the MMS and Group Messaging options.

To enable these features, simply follow these steps:

  • Open the "Settings" app on your iPhone.
  • Scroll down and tap on "Messages".
  • Locate the "MMS Messaging" option and toggle it on to enable it.
  • Right below that, you will find the "Group Messaging" option. Toggle it on as well.

Turn on Group Messaging

Tip 6. Restart the iPhone

When you meet iPhone not receiving texts from Android problem, it may be worth considering restarting your phone, provided you haven't done so already. This simple step can effectively address any temporary software or memory issues that may be causing the problem on your iPhone.

Tip 7. Delete old messages

iPhones can sometimes experience a storage shortage when they accumulate too many text messages. This can result in missed messages and low-storage notifications. To prevent this, it is advisable to regularly delete old text messages from your device. More info: How to Delete Messages on iPhone 14/13/12 (iOS 16)

Delete conversation

Tip 8. Update Carrier Settings

Carrier settings updates are usually applied automatically, but certain situations, such as a poor connection, might cause delays in the update process. When iPhone not receiving texts from Android problem occurs, you can update carrier settings to improve connection.

  • Go to Settings, then General, and select About.
  • Allow a few seconds for a potential update notification to appear.
  • If you are notified, simply tap the Update button to proceed with the installation.

Update Carrier Settings

Tip 9. Update iOS

If you're encountering iPhone not receiving texts from Android problem, it could be a result of a bug in the iOS system. You can try updating your iOS version to get rid of any potential problems.

  • Open the Settings app.
  • Scroll down and tap on General.
  • Look for Software Update and tap on it.
  • If an update is available, tap the "Download and Install" option to begin the update process.

Tip 10. Contact your carrier

If the previous solutions did not resolve iPhone not receiving texts from Android issue, it is advisable to get in touch with your mobile carrier to investigate any potential problems with your cellular service. By the way, you can also contact Apple Support for assistance.

Bonus: easily share files between iPhone and Android

Transferring data between Android and iPhone can be a challenge due to their differing operating systems. But in fact, you can rely on a third-party transfer tool to do the transfer easily. FoneTool for iOS is a user-friendly application that allows for seamless wireless data transfer. What sets it apart is that it doesn't require a Wi-Fi network connection or use up your cellular data.

To get started, simply head to the Google Play Store or App Store and download and install FoneTool. Once you have the tool on both devices, you can effortlessly transfer contacts, music, photos, videos, and more. Here is a full guide to do that:

Step 1: Open FoneTool on both devices > Provide the app with the necessary permissions to utilize WLAN, eliminating the requirement to connect to a designated Wi-Fi network.

Step 2: Proceed to the Connect Device feature within the app on either device > Identify and tap the name of the intended device to establish a secure connection.

Step 3: Access the File Transfer section on your iPhone and choose specific files or data for transfer to your Android device.

Step 4: Upon finalizing your selection, initiate the transfer process by clicking the Send button.

FoneTool app

You May Be Interested in:

The 7 Best Apps to Transfer Data from Android to iPhone 

[5 Ways] How to Share Files from Android to iPhone 

3 Alternatives to “AirDrop” from Android to iPhone 

Final Words

That’s all about how to fix the iPhone not receiving texts from Android. If these methods do not resolve the issue, it may be necessary to reach out to your carrier. It is reasonable to expect that, as a paying customer, you should be able to receive messages without any trouble. By contacting your network provider, you can enlist their assistance in resolving the problem, allowing your iPhone to once again receive texts from Android users.

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