Can’t Access iCloud Drive on iPhone/Mac/PC? Try 7 Fixes

Can’t find and access iCloud Drive on your iPhone, Mac, or PC? You may need this guide to get solutions to troubleshoot the issue, as well as an alternative way to access and manage iCloud Drive on PC

Demi by Demi Updated December 4, 2023
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iCloud Drive serves as a fundamental tool for Apple users, allowing seamless access to files across devices. However, encountering issues while trying to access iCloud Drive on an iPhone or PC can be a frustrating experience.

icloud logo

In this guide, we'll explore common reasons behind this problem and offer a series of troubleshooting solutions to help users regain access to their iCloud Drive across different platforms.

Why can’t I access my iCloud Drive?

Before reveal how to fix iCloud Drive not accessible, let’s look at some of the reasons you might be suffering from this issue in the first place.

• Poor Internet connection
• Outdated software
• Misconfigured or disabled iCloud settings
• Insufficient iCloud storage
• Synchronization errors

Troubleshoots for can’t access iCloud Drive on iPhone/PC

Let's explore a range of solutions to troubleshoot and resolve the issue of being unable to access iCloud Drive on your iPhone, Mac or PC. If you are in a hurry, the next part will offer you a quick solution to access iCloud on your PC.

1# Check Apple System Status

Before resorting to more drastic solutions, it's essential to check if iCloud Drive is functioning properly. Apple offers a system status page, enabling users to verify if iCloud services are encountering any issues.

Visit the Apple System Status page, on the System Status website, check the status of various iCloud features. A green circle indicates that they are operational. If it shows as "disabled," it's advisable to wait a bit and attempt to access it again after some time.

system status

2# Check Internet connection

Have you verified that iCloud Drive is up and running, but you still can’t access iCloud Drive on your devices? The next step is to ensure that you’re connected to the Internet. Simply turn off and on Wi-Fi, and go to any web browser to have a check.

Occasionally, network settings can affect iCloud Drive, to resolve any network issues, think of resetting network settings by going to iPhone Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

reset network settings

When it is finished, enter the Wi-Fi passcode to rejoin the Wi-Fi to see if it resolve the issue.

3# Check the iCloud storage

When you can’t access iCloud Drive and cannot get to PDFs, Number files, and other data saved in iCloud Drive, it’s advisable to check your iCloud storage.

To check iCloud storage space, navigate to Settings > Tap [your name] > iCloud > Manage Account Storage (or Manage Storage in iOS 15 and earlier).

icloud manage storage

If necessary, you can upgrade iCloud storage plan or delete old backups on iCloud to get more available space.

4# Sign-out and Sign-in Apple ID

Sometimes, you can’t access iCloud Drive because iCloud authentication failed. To avoid any account-related issues that prevent you from accessing iCloud Drive on your device, try logging out and back into your iCloud account on your device.

On your iPhone
Go to the Settings app > Tap [your name] > Scroll down and tap Sign Out. When asked, do what is required and follow the on-screen instructions to sign out.

sign out apple id

On your Mac
Go to Apple menu > System Settings > Click Apple ID > Choose Overview from the prompt window > Click Sign Out...

sign out apple id

5# Turn on Access iCloud Data on the Web

If you frequently access iCloud Drive by visiting from computers or devices that aren’t your own, you may can’t access iCloud Drive with an enabled Advanced Data Protection function on iOS 16.2 and later for security reasons.

To troubleshoot can’t access iCloud Drive on PC, you can enable Access iCloud Data on the Web to keep the added security but restore access to iCloud via web browsers.

Step 1. Go to the Settings app > Tap [your name] > Click iCloud > Scroll down and toggle on the switch next to Access iCloud Data on the Web.

Step 2. On the appearing window, hit the Access iCloud Data on the Web button to show you understand the implications, then Allow Access on the prompt.

enable access icloud data on web

6# Disable Screen Time and Content & Privacy Restrictions

To eliminate any potential limitations that may have been causing an unavailable iCloud Drive, it is suggested to disable Screen Time and Content & Privacy Restrictions.

Go to iPhone Settings > Screen Time > Choose Turn Off Screen Time. Doing this will automatically switch off your Content & Privacy Restrictions settings at the same time.

turn off screen time

Quick fix: Access and manage iCloud Drive on PC

If you are in a hurry or looking for a stable way to access files in iCloud Drive, you are given a tool - FoneTool to make it on your Windows PC.

To access iCloud Drive on a Windows PC, first, you'll need to download and install FoneTool. Once installed, you can access iCloud Drive in one-click with no effort.

Download FreewareWin 11/10/8.1/8/7/XP
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Step 1. Launch FoneTool, choose My iCloud > Sign in with your iCloud account, and enter the verification code prompted on your device to confirm.

sign in icloud account

Step 2. Click Manage iCloud > Choose iCloud Drive. From this page, you can view all files in your iCloud Drive. You are also able to upload, download, and delete files in iCloud Drive by simply tapping relative buttons.

download icloud drive files

Final words

It can be frustrating when you can’t access iCloud Drive on iPhone, Mac, or PC. While, with the provided solutions, can help troubleshoot and resolve these issues. Whether it's related to internet connections, software compatibility, iCloud settings, or synchronization errors, these steps aim to help you regain access to your iCloud Drive, ensuring a seamless and efficient experience across your devices.

If issues persist, seeking assistance from Apple Support might provide further guidance and resolution to access problems.

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