6 Ways to Fix Move to iOS Wi-Fi Disconnects

Do you know how to fix Move to iOS Wi-Fi disconnect issue? Find answers in this article. And you can know how to restart Move to iOS or how to transfer data between Android to iPhone after setup.

Kathy by Kathy Updated September 27, 2023
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Why Move to iOS WiFi disconnects?

Move to iOS is an official app developed by Apple to help Android users to transfer data from Android devices to new iPhones. But sometimes during the moving process, the Move to iOS app on your devices will disconnect from Wi-Fi or even switch to cellular data.

transfer from android to iPhone

Why your Android phone or iPhone lost connection during transfer with the Move to iOS app? There will be several factors behind this issue.

⛔Other Wi-Fi networks, electronic devices, or physical barriers like walls can interfere with the Wi-Fi connection between your two devices.
⛔Android devices may automatically switch between Wi-Fi networks, especially if the current network's signal is weak.
⛔The "Move to iOS" app or the operating system on either the Android or iOS device may have glitches causing the Wi-Fi connection to drop.
⛔Other apps running in the background on your Android device may interfere with the "Move to iOS" app.
⛔Your Android phone or iPhone may be not compatible with the "Move to iOS" app.

How to Fix Move to iOS WiFi disconnects

Before fixing the issue, there are some things you should know:

enlightenedDoes Move to iOS use Wi-Fi? It transfers data based on WiFi connection, so please make sure you have a stable WiFi connection.
enlightenedMove to iOS only works on iPhones with iOS 9 and above, and Android devices with Android 4.0 and above.
enlightenedDo not use either device during the process Move to iOS app only supports moving data from Android to iPhone, not iOS to Android.
enlightenedThe app supports moving data including contacts, messages, camera photos and videos, web bookmarks, mail accounts, and calendars.

If you have a stable Wi-Fi connection and your devices are compatible with the app, you can follow the solutions to solve the Move to iOS disconnects Wi-Fi problem.

Solution 1. Disable other networks and apps on Android

The Wi-Fi connection could be interrupted by a network issue. You can open the Settings app on your Android phone > Locate and select Wi-Fi > Press and hold each known network in the list and choose the option to Forget the network for each one. Then you can try the data transfer process again.

wifi settings

Additionally, you’d better disable other apps that may be using the Wi-Fi network to prevent interference with the transfer.

Solution 2. Disable cellular data

Another possible reason is cellular data interference. To ensure a smooth transfer, you can try turning off cellular data on your Android phone. You can pull down the notification bar on your Android phone > Tap the Mobile data or Cellular data icon to turn it off. Or go to the Settings app, then find and turn off the Mobile Data option.

turn off mobile data

Solution 3. Turn on and off Airplane mode

If your Move to iOS keeps disconnecting Wi-Fi, you can also choose to turn on Airplane mode on both devices to solve the problem.

For Android devices: Enable the option in the notification bar or go to the Settings app to turn on it.

For iPhone models: Open the Control Center and tap the Airplane Mode icon which looks like an airplane shape to enable it. Or go to Settings > Airplane Mode > Tap the option to turn it on.

airplane mode

After a while, you can go to the same path to disable the Airplane mode and retry to Move to iOS transfer.

Solution 4. Turn off the Smart Network Switch

Sometimes, when the network connection is too weak or unstable on your Android phone, the Smart Network Switch feature may allow your device to switch to another connection.

So you need to go to Settings app on your Android device > Choose Network & Internet or Connections option > Select Wi-Fi > Tap More or Advanced and turn off Smart Network Switch or Switch to mobile data option to make it.

smart network switch

Solution 5. Check the code

Another potential cause for Move to iOS Wi-Fi disconnection could be an incorrectly entered code. Ensure that the provided code was accurately input on the Android device.

Solution 6. Restart both devices

If the problem Move to iOS iPhone or Android disconnects from Wi-Fi continues, attempt to restart both devices.

For Android devices: In general, you can restart your phone by pressing and holding the power button, then the slider will appear and you can select the restart option to finish the process.

For iPhone 8 Plus/8/X or later: Press and release the Volume Up button > Press and release the Volume Down button > Press and hold the side button until the Apple logo appears on the screen.

restart iPhone

For iPhone 7 Plus or 7: Press and hold the Sleep/Wake and Volume Down buttons simultaneously until the Apple logo appears on your screen.

For iPhone 6 or earlier: Press and hold the Home button and Sleep/Wake button at the same time until the Apple logo is displayed on your screen.

How to restart Move to iOS after setup

The Move to iOS app only works for moving data from Android to a new or erased iPhone. So if you need to restart Move to iOS after setup, you must go to Settings app > General > Choose Transfer or Reset iPhone > Choose Erase All Content and Settings to factory reset your iPhone.

reset iphone

Note: This action will erase all data on your iPhone, so it's advisable to make a full backup to prevent data loss. If you need, the software mentioned in next part can help you finish the backup process efficiently.

Transfer media files from Android to iPhone using FoneTool

If you have already set up your iPhone and you don’t want to erase your device to restart the Move to iOS transfer, then you can use FoneTool to transfer photos, videos and music from Android to iPhone using the computer.

With this easy-to-use app, you can experience an extremely fast transfer speed. It only relies on a USB connection, so you will not encounter any error about Wi-Fi or cellular data connection. Now you can download FoneTool on your PC to finish the process.

Note: If you have fixed the Move to iOS app issue successfully, you can also use FoneTool to fully or selectively back up your iPhone to avoid data loss. (Go to Phone Backup > Choose Full Backup or Selective Backup to accomplish the action.)

Move data from Android to PC

Step 1. Unlock your device > Connect your device to your computer with a USB cable > On your phone, tap the Charging this device via USB notification > Choose Transfer files/Android Auto option under Use USB to.

transfer files

Step 2. Go to Windows File Explorer on your PC, choose your device and double-click it to open it. Then you can drag files from Android to PC. Once you're done, eject your device from Windows by unplugging the cable.

find android phone in pc

Move data from PC to iPhone

Step 1. Launch FoneTool > Connect your iPhone to PC with a USB cable > Click the Phone Transfer option > Go to PC to iPhone and click Get Started to begin.

transfer from pc to iphone

Step 2. Click the blue folder icon to add the targeted files on the computer. Or you can directly drag them to the interface.

add photos

Step 3. Click Start Transfer to achieve the Android to iPhone data transfer process.

start transfer


Now you know what to do when Move to iOS Wi-Fi disconnects, hope you can find the most suitable way to solve the problem successfully. If you need to transfer data from Android to iPhone after setup or want to back up iPhone, FoneTool can be the most ideal choice to finish the process.

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