By Demi twitter / Last update March 2, 2023


How do I backup my WhatsApp Business chat?

I want to backup my messages in WhatsApp Business. How can I backup WhatsApp Business account data so that all my leads won’t be lost?

- Question from Apple Community

To make it more convenient for small-scale business owners, WhatsApp launched WhatsApp Business, which provides useful features like automated greetings, quick replies, customer support features.

WhatsApp Business

Since your WhatsApp Business account may contain important information, it is best to keep a WhatsApp Business backup. In this guide, we will show you three ways to backup WhatsApp Business like a pro.

Part 1. How to backup WhatsApp Business on iPhone

Just like the normal WhatsApp app, WhatsApp Business provides you with an in-app backup solution to enable you to backup WhatsApp Business to iCloud on iPhone. If you are familiar with iCloud backup WhatsApp, it must be a piece of cake for you.

Steps to backup WhatsApp Business on iPhone via iCloud
Please make sure you sign in WhatsApp Business with the phone number you use to access iCloud, and iCloud Drive is enabled.

Step 1. Open WhatsApp Business on your iPhone > go to its Settings > Tap Chats Chat Backup.

Step 2. You can tap Back Up Now to take an immediate backup. You can also choose to backup WhatsApp Business automatically by going to Auto Backup and setting the frequency to daily, weekly, or monthly.

backup WhatsApp Business to iCloud

If you find that WhatsApp Business backup stuck, you can skip to the FAQs part to look for troubleshoots.

How to restore WhatsApp Business backup to iPhone
In case you need to restore WhatsApp Business backup after switching to a new iPhone or accidentally deleting important chat history, the steps to restore WhatsApp Business backup are also offered for you.

Uninstall and reinstall the WhatsApp Business app on your iPhone > Verify your phone number > Tap Restore Chat History > Follow the onscreen instructions to complete the data restore.

WhatsApp restore backup

Part 2. How to backup WhatsApp Business on Android

You can backup WhatsApp Business chats on your Android device in the same way that you can on your iPhone. To make it work, you should connect the WhatsApp Business app to your Google Drive.

You can take an immediate WhatsApp Business backup or even schedule it for daily or weekly intervals as well. Here's how to save data from WhatsApp Business to your Google Drive account on Android.

Step 1. On your Android phone, open WhatsApp Business and tap the Menu button > Settings > Choose Chats > Chat backup.

Step 2. Under Google Drive settings, select the Back Up to Google Drive option and set your desired backup frequency.

backup WhatsApp Business to Google Drive

Step 3. Add the Google account you want to use for the backup. Lastly, tap the Back up over option to select your desired network for the backup.

How to restore WhatsApp Business backup to Android
If you need to restore Google Drive WhatsApp Business backup, here are the steps. While, please be noted that the saved WhatsApp chats would be overwritten after data restore.

Step 1. On your Android phone, uninstall and reinstall the WhatsApp Business app > Open WhatsApp Business and follow the onscreen instruction and verify your phone number.

Step 2. When a page prompts, tap RESTORE to restore your chats and media from Google Drive.

Step 3. After the restoration process is complete, tap NEXT. Wait for the initialization process to finish, and your WhatsApp backup will be restored to Android phone.

Android restore backup

Part 3. Save WhatsApp Business backup locally on PC

It is also a wise choice to backup your WhatsApp Business data from iPhone/Android to PC locally. On the one hand, the cloud services offer you limited storage space, which is far from enough to save all your data. On the other hand, backup WhatsApp Business files locally on PC can prevent your privacy from leakage.

You can try MobileTrans-WhatsApp Transfer. Within one-click, you can save all data including chat history, media files, documents, etc. From WhatsApp Business to your computer. You can follow the simple steps below to make it.

Step 1. Download, install, and run MobileTrans on your computer > Connect your phone to computer with USB.

Step 2. Go to Backup & Restore module > Choose Backup app data > Click WhatsApp.

backup homepage

Step 3. From here, you can view the WhatsApp Business data that to be backed up > Click Start to confirm. If you are using an Android phone, follow the onscreen instruction to unlock local backup permission.

WhatsApp Business backup

Finally, wait patiently for the backup process to complete. When a notification prompts, safely remove your device from the computer, and that’s it.

FAQs about WhatsApp Business backup

This part provides you with some frequently asked questions about WhatsApp Business backup. If you have trouble in backing up WhatsApp Business or confusions about WhatsApp Business backup, this part may do you a favor.

Q1. How to fix WhatsApp Business backup/restore stuck
WhatsApp Business backup not working on iPhone/Android can happen throughout the whole backup process due to kinds of causes like unstable network connection, insufficient storage space, and so on.

To fix the issue, you can try to check Internet condition (reset network settings if necessary), check and free up cloud storage space, force restart your mobile phone, update your mobile phone’s OS to the latest version.

Q2. How to access WhatsApp Business backup on iCloud/Google Drive
If you are wonder how to access WhatsApp Business backup on iCloud and Google Drive, you should know that the cloud services like iCloud and Google Drive backup your files including WhatsApp Business data to cloud and save the backup files in an end-to-end encryption.

In other words, you cannot access the detailed information of WhatsApp Business backup. The only thing you can check is the time you backup and the size of the backup.


That’s all for how to create a WhatsApp Business backup on Android and iPhone. You can easily backup WhatsApp Business to iCloud on iPhone and to Google Drive on Android.

To save WhatsApp Business backup locally, you can try the third-party tool to backup WhatsApp Business to your computer. If this guide helps you, please share it with others.

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