How to Fix Apple ID Not Accepting Password on iPhone/iPad

Are you troubled by Apple ID not accepting password on iPhone/iPad? Don’t worry! Read this post to find out 5 methods to fix the issue with ease.

May by May Updated May 12, 2023
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Why Is My Apple ID Password Not Accepted?

I recently changed my Apple ID password on all my devices because a cellular phone store reset it in order to set up 2 new Apple devices. All my devices were working properly but on the iPad Pro 9.7 inch I am asked for my Apple ID and password for some tasks and the new password is not being accepted. Can I correct this? Thank you.

- Question from Apple Community

Apple ID Not Accepting Password

Apple ID stores most of your valuable information, and it is important for you to access many applications (such as iCloud, iTunes, and App Store).  But some Apple users meet the question: “Why is my Apple ID not accepting my password?” Well, this post will give you a full guide on how to fix the Apple ID password not working.

How to Fix Apple ID Not Working Password on iPhone/iPad

The Apple ID not accepting password issue may be caused by various reasons such as wrong password, outdated iOS, and more. But whatever the case is, this post will offer you some effective ways to fix this issue. Let’s have a look!

Method 1: Restart Your iPhone/iPad

To fix the Apple ID password not working, the first thing that you should do is restart your iPhone/iPad. Here are the specific steps:

Step 1: Long-press the Power button, and a slider will appear on your screen.

Step 2: Slide it to the right, and your iPhone/iPad turns off.

Turn off iPhone/iPad

After that, press and hold the Power button again to restart your device to check if the password is available.

Method 2: Update Your Device

Why is your Apple ID password not accepted? One possible reason is that your Apple device has not been updated to the latest version of iOS. Follow the steps below to update your device:

Step 1:  Switch to the Settings app on your device and choose the General option.

Step 2: Tap the Software Update option to look for the latest version and update your device.

Hit Software Update

Method 3: Change Your Apple ID Email Address

The Apple ID password issue often happens if you have two different email addresses. Generally, after you upgrade your OS, your device will prompt you to set up your Apple account again. In this case, you need to change your Apple ID email settings.

Step 1: Navigate to and sign in. Then, choose Apple ID in the Sign-In and Security section.

Choose Apple ID

Step 2: Type the email address that you want to use as your Apple ID and choose Change Apple ID.

Step 3: A verification code will be sent to the email address you entered. Please check your email and then enter the code.

Once updated the email address, sign into your Apple account to check if the issue is fixed.

Method 4: Reset Your Apple ID Password

One of the most straightforward ways to solve the Apple ID password problem is to reset your Apple ID password via the Find My app. Here is how to do that:

Step 1: Go to Settings on your device, tap your account, and then choose the Find My option.

Reset Apple ID Password via the Find My App

Step 2: Tap the Forget Password option and enter your iPhone/iPad password. After confirming your password, you will be asked to enter a new password.

Step 3: Type the new password and then Tap the Change option.

Once you finished resetting your Apple ID password, sign into your Apple account.

Method 5: Create a New Apple Account

If you're sure your Apple ID password is correct and you are still experiencing this problem, the last method is to create a new Apple account. Here are the steps you need to follow:

Step 1: Open the App Store, and then tap Sign in > Create New Apple ID.

Create New Apple ID

Step 2: Follow the onscreen steps to provide an email address, create a password, set your device region, etc.

Step 3: Confirm your phone number, check your email for a verification email from Apple, and verify your email address.

Once you’ve completed all steps above, you’ll be able to sign into the App Store, iCloud, and other Apple services with your new Apple ID.

Bonus Tip: Backup Data to PC Before Changing Apple ID

Whichever method in this post you use can help you solve the iPad/iPhone not accepting Apple ID password problem. However, if you need to create a new Apple ID, it is likely to lose your important data. Under this circumstance, you should think of how to create a new Apple account without data loss.

A good way to avoid losing data is to back up your important data on the iPad/iPhone using FoneTool. With this backup tool, you can back up data from iPad/iPhone to a PC, an external disk, and more within one click.

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The way to back up data on your PC is quite simple and easy. But before that, you should make sure that your iPad/iPhone is connected to the PC. Then, follow the simple steps below to back up data:

Step 1: Launch FoneTool to its main interface and then click Phone Backup > Selective Backup > Get Started.

Choose Backup Mode

Step 2: Choose the data including Photos, Music, Videos, Contacts, and Messages that you want to transfer. Then, click OK to continue.

Select Data to Backup

Step 3: Click Backup Storage Path to choose a path to save your data, and then click the Start Backup button.

Click Start Backup

After completing the above steps, wait for the backup task to complete. Then, you can fix the Apple ID password not working issue but don’t worry about data loss. Besides, you can use this backup tool to transfer files from PC to iPhone.

The Bottom Line

After reading this post, now you know how to fix the Apple ID not accepting password issue. In addition, if you need to change your Apple ID, remember to transfer or backup your data to a PC. FoneTool is a free and simple-to-use tool to help you protect and restore your data. Download and use it right now!

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