3 Easiest Ways to Find iCloud Files Disappeared on iPhone/PC

Have your iCloud files disappeared from your iPhone? Don’t worry! This post will show you 3 easy and safe methods to fix the issue of “files disappeared from iCloud”. Please keep reading!

May by May Updated November 3, 2023
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Files stored on iCloud disappeared, how to find my files?

I did not delete any files, yesterday everything was fine. Today, I realized 95% of my files were missing, the folder setup was mostly not changed, but every single folder was either partially or fully emptied. I checked recently deleted and nothing was there either. I don’t know what to do.

- Question from Reddit

Why Did My iCloud Files Disappeared?

There could be several reasons why your iCloud files disappeared. Here are some common possibilities:

Syncing Issues: iCloud may have trouble syncing your files across devices due to poor network connectivity, server issues, or conflicts with other devices using the same iCloud account.
File Corruption: Files can become corrupted, making them unreadable. This can lead to files missing from iCloud drive when they are still there but inaccessible.
Human Error: It’s possible that you accidentally moved or relocated files within your iCloud Drive, making them seem to disappear.
Account Compromised: If your iCloud account has been compromised, someone might have deleted your files.

How to Find iCloud Files Disappeared

How to Find iCloud Files Disappeared - 2 Simple Ways

When your files disappeared from iCloud, there was no need to worry! The way to fix files disappeared from iCloud is quite simple and easy. Let’s have a look!

Way 1. Find iCloud Drive Files Disappeared via iCloud.com on PC

If you’ve encountered the problem of "iCloud files disappeared" and are eager to find your files from iCloud Drive, a visit to iCloud.com is in order. Here’s a step-by-step guide on how to go about it:

Step 1: Navigate to iCloud.com and provide your Apple ID credentials > Then, click the iCloud Drive option and you will notice the Recently Deleted icon conveniently located at the bottom of your screen.

Step 2: Select the Recently Deleted icon to pick the files you wish to restore and initiate the recovery process.

Select Recently Deleted

Way 2. Access iCloud Files Disappeared Using the Files App on iPhone

In addition to utilizing the iCloud.com option to fix the issue of “iCloud Drive files disappeared”, you have the alternative of using the Files app to access your lost iCloud files. Here’s a full guide to how perform an iCloud deleted files recovery:

Step 1: Commence by opening the Files app and navigating to the Browse icon.

Step 2: Locate and select the Recently Deleted section. This will enable you to access files that were either deleted accidentally or lost due to unforeseen circumstances.

Recover Files with Files App

How to Recover Disappeared iCloud Files with Data Recovery Tool

If the above methods don’t work for you, you can consider utilizing MyRecover for iOS - a free, safe, and professional iPhone data recovery software. This excellent iOS data recovery solution excels at retrieving data from a wide range of iOS devices without backup. Below is a step-by-step guide on how to use this tool to recover your lost or deleted files:

Step 1: Begin by downloading, installing, and launching MyRecover for iOS on your PC. Then, connect your iPhone to your PC using the original lightning cable.

Step 2: After MyRecover for iOS successfully identifies your iPhone, click Scan Now to initiate a scan and locate the recoverable data on your device.

Scan Now

Step 3: Once the scanning process is completed, you can choose the options, such as Photos > Select the deleted files you want to recover, and click the Recover button.

Click Recover

In addition, with MyRecover for iOS, you can retrieve various iPhone data, including items like iPhone contacts lost after update and more.

Bonus: Make a Full iPhone Backup Without iCloud [Recommended]

While iCloud is the official way for Apple users to back up iOS data, some users prefer to use an alternative backup and transfer tool. iCloud offers only 5GB of free storage space and relies on a good network connection, so you may easily encounter that your iPhone won’t backup to iCloud.

In this case, it’s highly recommended to use FoneTool - a free and safe iPhone backup and transfer tool. It can help you make a selective or full iPhone backup to a PC or USB drive or transfer data between PCs and iOS devices. Some advantages of FoneTool are listed below:

Local Backup: FoneTool allows you to create a local backup of your iPhone’s data, ensuring that your data is stored securely on your PC without relying on cloud services.
Full Backup: With FoneTool, you can back up all of your iPhone’s data, including photos, videos, contacts, messages, and more, in a comprehensive backup.
Encryption Option: FoneTool provides an encryption feature, allowing you to encrypt backup for iPhone to protect sensitive data within your backup.
No iCloud Dependence: FoneTool’s backup solution eliminates the need for iCloud, providing an alternative for those who have limited iCloud storage.

So, how to make a full backup of your iPhone? Follow the simple steps below:

Step 1: Free download and install FoneTool on your PC > Connect your iPhone to your PC and tap Trust on your iPhone screen.

Download Freeware Win 10/8.1/8/7/XP
Secure Download

Step 2: Run FoneTool on your Windows PC > Click Phone Backup > Full Backup > Get Started.

Full Backup

Step 3: You can enable backup encryption and choose a storage location for the backup. Finally, initiate the process by clicking Start Backup.

Start Backup

The Bottom Line

That’s all about how to fix the issue of “iCloud files disappeared”. In this post, there are a couple of sensational ways to get back the disappeared files from iCloud. But if you’re worried about your files disappeared from iCloud again, you can try an alternative tool called FoneTool to help you back up your iPhone data.

FoneTool - All-in-one iPhone Data Manager

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  • iOS 17 Compatible
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  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
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