Top 6 Ways to Fix iPhone Data Transfer Cancelled

Do you know how to fix if your iPhone data transfer cancelled? There are 6 ways for you to solve the problem. And you can use the professional tool to finish iPhone-to-iPhone transfer after setup.

Kathy by Kathy Updated November 21, 2023
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Why data transfer cancelled on iPhone?

After setting up the wallet, my iPhone 15 data transfer cancelled and only gives me option to reset. I did it twice and got very fed up since it would get stuck at the same step. This is very frustrating. How can I do to fix it?

- Question from Apple Community

Why iPhone data transfer cancelled?

When you switch to a new iPhone 15/14, moving data from an old device to a new one often poses a significant concern. Users might encounter various challenges during this transfer process such as an iPhone 15 "Data Transfer Cancelled" error message.

data transfer cancelled

Once the issue occurred, there might be some underlying reasons behind it.

⛔ Limited storage space on your new iPhone.
⛔ The iPhone battery is running low.
⛔ Some bugs exist on iOS 17.
⛔ File corruption or issues with the source device.

How to fix iPhone setup data transfer cancelled

Before starting to troubleshoot, check if the available space on the new iPhone is enough to accommodate the data you intend to transfer. (Go to Settings > General > Click iPhone Storage to check it.)

If the space is insufficient, transferring all the data from the old iPhone might be challenging. However, you can use the professional software mentioned in the third part to selectively back up and restore data. If there's enough space, continue reading to find solutions for the data transfer cancelled on iPhone 14/15 issue.

Method 1. Charge both devices

When transferring data between iPhones, the duration is not always quick. It's advisable to ensure both devices have a minimum of 70% battery to reduce the risk of incomplete transfers due to low battery.

charge your iphone

Method 2. Force restart your iPhone

You can also try to force restart your phone to see if it effectively solves the iPhone data transfer cancelled issue.

For iPhone 8 Plus/8/X or later models, just press and release the Volume Up button > Press and release the Volume Down button > Press and hold the side button until the Apple logo appears.

force restart iPhone

Method 3. Turn on Bluetooth

If you are using Quick Start to move data between two of your iPhones, it’s necessary to activate the Bluetooth connection on your devices. Just access the Control Center on your iPhone and find the Bluetooth icon. If it appears grayed out, tap it to enable Bluetooth.

enable bluetooth

Method 4. Reset the network settings

Resetting your iPhone’s network settings can troubleshoot connectivity issues effectively. This action clears saved Wi-Fi networks, cellular settings, and APN configurations.

Just open the Settings app and scroll to General > Tap Transfer or Reset iPhone, then select Reset to make it.

reset network settings

Method 5. Update software

If there is an outdated iOS system running on your iPhone, you can try to update your new iPhone before attempting data transfer from your old phone. Just go to Settings > General > Choose Software Update and click Download and Install to make it.

update software

Note: To avoid sudden data loss during the updating process such as contacts, you can use the professional tool mentioned in the third part to fully back up your iPhone data. (Just go to Phone Backup > Choose Full Backup to complete the action.)

Method 6. Reset iPhone

When you are unable to complete data transfer on your iPhone 15/14, it always offers you an option to reset the iPhone, just follow the on-screen instructions to start the setup process again. This can solve the issue effectively, but remember, it will erase all data on your iPhone.

The fastest way to transfer from iPhone to new iPhone

When it comes to transfer data from old iPhone to new iPhone after setup, the professional FoneTool will be the most useful app to help you make it.

laugh Fast transfer speed: You can move all old iPhone data to your new iPhone in a very short time. For example, 100 photos can be transferred in 3 seconds.
laugh One-Click Transfer without Apple ID limitation: All data can be transferred in one-click operation even if your two phones are using different Apple IDs.
laugh No data leakage: All processes only rely on the USB connection and all your data can be protected in an absolute absolutely secure environment.
laugh Wide compatibility: FoneTool works well with various iPhone models. So, regardless of the model of your old iPhone, the entire device transfer process can be easily completed.

Now you can follow the detailed steps below to learn how to continue data transfer iPhone after cancelling.

Step 1. Click the download button below to get FoneTool on your PC > Connect both of your iPhones to the computer with two USB cables > If promoted, click Trust on your devices to continue.

Download Freeware Win 11/10/8.1/8/7/XP
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enlightened This iPhone-to-iPhone transfer will wipe all current data on your new iPhone. To prevent data loss, it's advisable to back up your crucial information. Navigate to Phone Backup > Selective Backup to do so.
enlightened If there is not enough space on your new iPhone, you can also choose Selective Backup to make it.
enlightened If you have only one USB cable, plug your old iPhone into PC and go to Phone Backup > Full Backup to fully back up it. Then, unplug the old iPhone and connect the new iPhone to your PC, access Backup History, and select Restore to move all data.

Step 2. Choose Phone Transfer > Go to iPhone to iPhone and click Get Started.

transfer from iPhone to iPhone

Step 3. Confirm the source device and the target device > Enable backup encryption > Click Start Transfer to begin the task.

start transfer


Now you can know how to fix when iPhone data transfer cancelled. If you can’t solve the problem effectively, then FoneTool can help you easily move all old iPhone data to your new iPhone 15/14/13 (Plus) / Pro (Max) in one-click operation.

With its easy-to-use interface, all iPhone data backup and transfer tasks can be finished quickly.

FoneTool - All-in-one iPhone Data Manager

Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.

  • iOS 17 Compatible
  • iPhone 15 Supported

Free iPhone Manager - FoneTool

  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
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