8 Proven Fixes | iTunes Purchased Music Not Showing in Library

Have you found that iTunes purchased music does not display in the iPhone library? Try these 8 fixes - from checking for hidden purchases to resetting iCloud sync to quickly retrieve your iTunes music.

Kelsey by Kelsey Updated April 25, 2025
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Purchased Songs Not Showing Up on iPhone After Update

       

I usually use my iPad to buy songs, and I noticed that when I use iTunes on my iPhone, the songs I buy show on iTunes that they have been purchased but still don't show up in the iPhone's music library. How should I do it? Any ideas or suggestions would be greatly appreciated! Thanks!

       

- Question from Apple Community

    

Why is my iTunes music not showing up on my iPhone?

Many users report that songs and albums they purchased on iTunes did not appear in their library after purchase. This problem is usually caused by several reasons:

  • Apple ID issues (login with the wrong account): Log in to iTunes with the wrong Apple ID.
  • The purchased music is accidentally marked for hiding.
  • There is a synchronization error in the iCloud Music Library.
  • Outdated iTunes or iOS versions may also cause purchased music to not display.

No matter what reason the iTunes purchased music is not showing in Library on iPhone, don't worry, next we'll introduce 8 proven fixes, from the fastest to the most advanced, you'll surely find a suitable way to solve the problem.

Part 1. Quick fix in 5 minutes

If your iTunes shows that it has been purchased but is not on the iPhone library, please start by confirming it with the easiest Apple ID, music settings, etc.

1. Check Your Apple ID

iTunes only shows purchases associated with the Apple ID that you are signed into, so you first need to confirm that you are signed in to the same Apple ID.

On iPhone:

  • Go to Settings > [Your Name] > Media & Purchases.
  • Check that the correct Apple ID is listed.

Medis and Purchases

On PC/Mac:

  • Go to iTunes > tap Account > check My Account.
  • If the Apple ID is incorrect, log out and log in again.

Tip: If you're using Family Sharing, make sure that purchases aren't limited by Screen Time > Content & Privacy Restrictions.

2. Unhide your purchased music

You or your family members may have accidentally hidden the music they purchased, and you can unhide it by following these steps.

Step 1. Go to iTunes and tap Account.

Step 2. Click All to view all available items, and click Not on This [Device] to view hidden items.

Step 3. Click the download button next to any project you want to unhide and download to recover.

3. Toggle iCloud Music Library syncing

If you enable iCloud Music Library to sync music across devices, sync conflicts may cause the music you purchased to not display, which you can resolve by quickly refreshing.

On iPhone:

Close the Sync Library

On PC/Mac:

  • In iTunes, go to Preferences > General > Cancel/Recheck iCloud Music Library.

Close iCloud Music Sync

Part 2. Intermediate Fixes in 5-10 minutes

If the above methods do not solve the iTunes says purchased but not in library on iPhone issue, you can try the following three methods, and the operation is also very simple.

4. Restart your iPhone and iTunes

Sometimes, a simple reboot can clear up a temporary glitch, and you can try.

On iPhone:

  • Press and hold the "Power" + "Volume" keys (or "Home" on older models) until the Apple logo appears.

Restart iPhone

On PC/Mac:

  • Restart iTunes or Windows PC/Mac OS.

5. Update iTunes and iOS

The official software and system are constantly updated to fix some bugs, and we recommend that you update your iTunes and iOS versions to the latest to fix compatibility issues.

On iPhone:

  • Go to Settings > tap General > Software Update.

iOS Update

On Mac:

  • Go to App Store > click Updates.

On PC:

  • Go to iTunes > tap Help > Check for Updates.

iTuns update

✨Tip: Is the iTunes update not working? There may be a software error or a failure. Please go fix it.

6. Re-download the purchased music

If your purchased music still doesn't appear in your iTunes library, you can redownload the music to make sure your purchases are resynced with your iTunes library.

Step 1. Launch iTunes on your computer, click Account > Purchased

Step 2. Click on the music and view all the music you have bought.

Step 3. Select the missing tracks in the main library and click the cloud icon to re-download the music to the iTunes library.

Part 3. Ultimate Fixes for iTunes purchased music not showing in Library

To help all users solve the problem, here are 2 other methods you can try, all of which are effective.

7. Reauthorize your PC

iTunes has restrictions on content access, only five authorized devices and requires each device to be authorized by an Apple ID. Authorize your computer by following the steps below

Step 1. Go to Open iTunes and click Account.

Step 2. Select Authorizations from the drop-down menu and click Authorization This Computer.

iTunes Authorization This Computer

Step 3. Enter your Apple ID and password in the prompt box that appears and click Authorize.

8. Reset iPhone all settings

We recommend that you try to reset your network, Apple ID, and sync preferences at the end. Don't worry, this operation will not delete data.

Step 1. Go to Settings > General on iPhone.

Step 2. Slide the screen and click Reset.

Step 3. Select Reset All Settings in the options. If prompted, you need to enter a password to confirm the operation.

iPhone Reset All Settings

Bonus tip: Easier to transfer music between computer and iPhone

If you are tired of finding ways to deal with iTunes errors, you might consider trying an iTunes alternative that makes it easier and more stable to transfer music between your computer and iOS devices. We highly recommend that you use FoneTool, a free professional iOS data backup and transfer tool.

All-in-One iPhone Backup and Transfer

 

  • No internet connection required, transfer in the fastest and most secure way.

  • Transfer all songs in one click or only selected songs.

  • Supports purchased and non-purchased songs.

  • Easy to use, the transfer is completed in just a few clicks.

Step 1. Connect iPhone and PC with a data cable, and after authorization access, go to Phone Transfer > PC to iPhone on FoneTool.

PC to iPhone

Step 2. Add music from the iTunes library under Music options.

Click Music

✨Tip: Your iTunes music is stored in: C:\users\[username]\My Music\iTunes\iTunes Media.

Step 3. Click Start Transfer to confirm the transfer of songs from the computer to the iPhone without iTunes.

Start Transfer

FAQ Section (Schema Optimized)

❓Why did my iTunes shopping suddenly disappear?

Using different Apple IDs, iCloud Music Library synchronization failed, or unexpectedly enabling cart hiding may cause the iTunes cart to not display.

❓If purchase is missing, how do I contact Apple Support?

You can go to Apple's official support page and ask for a review of the purchase history.

❓Can I recover permanently deleted iTunes purchases?

Of course! Please go to iTunes>Account>Purchase>Hide Purchase Recovery.

Final Words

If the iTunes purchased music not showing in Library on iPhone, from this post, you can start trying out quick fixes such as Apple ID and Hide Buy. For persistent iTunes issues, try the best iTunes replacement tool FoneTool, to easily manage iPhone tools.

If this guide is helpful to you, please share this guide to help others!

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