By May twitter / Last update May 12, 2023

Why Is the iCloud App Not Opening on Windows 10/11?

When you need to back up your data between two iPhones by iCloud, you suddenly discover that your iCloud for Windows won’t open. Why does this happen? Some common reasons are listed below:

  • Poor Network Connection
  • Missing Media Features
  • Outdated Windows OS
  • Windows Defender
  • Corrupt Installation Packages

Now you know why iCloud is not opening on Windows 10/11, and the next step is how to fix this issue. Scroll down for details.

Fix iCloud Not Opening on Windows 10/11

How to Fix iCloud App Not Opening on Windows 10

It is annoying to meet the iCloud app not opening on Windows 10. But don’t worry, there are 5 methods below to solve this problem.

Method 1: Check Your Internet Connection

To fix the iCloud not working on Windows 10 issue, one of the simplest ways is to check the internet connection. So, how to do that? Here is the guide:

Step 1: Click the Start menu, continue to click the Settings button, and then choose Network & Internet.

Step 2: Here, you can check if the network status says, “You’re connected to the Internet.”

Check Internet Connection

Method 2: Enable Windows Media Features

The first thing that you should know is that you cannot open iCloud without Windows Media Player. In this case, you can fix the iCloud not working on Windows 10/11 issue by enabling Windows Media Features. Here is how to do that:

Step 1: Press the Windows + R keys to open the Run window, type appwiz.cpl in the box, and then press the Enter key.

Step 2: In the Programs and Features window, choose the Turn Windows features on or off option > tick the Media Features option > and then click OK.

Check Windows Media Features

Method 3: Update Your Windows PC

The iCloud not opening on Windows 10 issue can also be caused by an outdated Windows. Therefore, you need to update Windows to the latest version. Here is a full guide to do that:

Step 1: Click the Start button, click the Settings button, and then choose Update & Security.

Choose Update & Security

Step 2: In this window, choose Windows Update and then click Check for updates.

Click Check for Updates

Step 3: Follow the on-screen instructions to download and install the Windows updates if some updates are available.

After the update, restart your computer to check if iCloud can open on Windows 10.

Method 4: Disable Antivirus and Firewall Program

Disabling antivirus and firewall temporarily can also help you fix the iCloud not working on Windows 10 issue. Please follow the steps below to do that:

Step 1: Click the Start button, click the Settings button to open Settings, and then choose Update & Security.

Step 2: Choose Windows Security in the left panel, click Virus & threat protection > Manage settings, and then turn off Real-time protection.

Turn off Real-time Protection

Once you complete the above steps, restart your computer and open iCloud.

Method 5: Uninstall iCloud and Reinstall iCloud Again

If the above two methods don’t work, please remove iCloud from your computer and then reinstall iCloud again. The steps to do that are as follows:

Step 1: Press the Windows + S on the keyboard, type settings in the search box, and click OK. Then, choose Apps in the Settings window.

Step 2: Under the Apps & features section, find the iCloud app and click the Uninstall button.

Uninstall iCloud

Step 3: Open Microsoft Store, search for iCloud, and click Get to download the app.

Reinstall iCloud via Microsoft Store

Alt=Reinstall iCloud via Microsoft Store

After you have finished reinstalling iCloud, restart your Windows 10 PC to check if the issue has been resolved.

Bonus: Best iCloud Alternative on Windows 10 to Backup iPhone

iCloud usually stores a lot of important data that we don’t want to delete, such as photos & videos of friends or family, working files, etc. But sometimes, some iCloud issues (like iCloud for Windows 11 not working, iCloud storage being full, etc.) can lead to data loss.

How to avoid data loss? One of the best ways is to back up your iPhone to an external disk, a USB drive, a PC, etc. And FoneTool is a good choice for you to back up your important data with ease. FoneTool is a safe and reliable application that brings a lot of features that are worth trying as follows:

Backup Data to PC Easily: FoneTool is a free and simple-to-use backup tool. You can see all the features clearly on the interface, and you can back up photos, videos, messages, contacts, and more within a few steps. 
Flexible Choice of Backup Mode: You can choose Full Backup to make a full backup of your iPhone. Also, you can choose Selective Backup to back up some of your files rather than the entire folder.
Preview Files Before Backup: Not all files on your iPhone need to be backed up. FoneTool provides a preview feature to help you avoid saving useless data.

How to Backup Data with FoneTool Easily

Step 1: Free Download FoneTool and install it on your computer. Then, connect your iPhone to your computer with a USB cable and tap the Trust option on the screen.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 2: Launch FoneTool to its main interface, and then click Phone Backup > Selective Backup (or Full Backup to back up everything on your iPhone).

Click Selective Backup

Step 3: Tick the Photos, Music, Videos, Contacts, and Messages option as you need, or you can also click each icon to browse the detailed contents and manually select the files to back up.

Choose Items to Back up

Step 4: After selecting the content to be backed up, click the Start Backup button to back up your iPhone.

Click Start Backup

Once the backup is complete, you can go to the Backup History interface to view the backup files.

The Bottom Line

That’s all about how to fix the iCloud not opening on Windows 10 issue. This post offers you 3 common methods that you can try one by one. But compared with fixing some iCloud issues, it is necessary to get into the good habit of backing up your important data. FoneTool is a free and safe backup tool that helps you back up photos, videos, and other files like contacts, messages, and music within a few steps. Try it out!

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