How to Perform WhatsApp Call History Recovery

If you are a frequent user of WhatsApp, you know how important it is to keep your call history intact. WhatsApp call history allows you to keep track of all your incoming and outgoing calls, along with the duration of each call. However, there may be instances where you accidentally delete your call history or lose it due to a device malfunction or software update.

Fortunately, there are ways to recover your WhatsApp call history on both Android and iPhone devices. In this article, we will guide you through the steps to do WhatsApp call history recovery on both platforms.

Part 1. WhatsApp call history recovery on Android

On your Android phone, your WhatsApp files will be backed up to Google Drive and local storage. You can perform WhatsApp deleted call history recovery from the backup. According to your own situations, choose either option below to recover WhatsApp call history.

Option 1. From Google Drive backup

To ensure that your call history and other WhatsApp files have been backed up, navigate to WhatsApp Settings > Chats > Chat backup. If you have taken a backup, the time when the last backup was finished will be displayed. Based on the time, you may figure out if the backup contains the data you need.

Here is how to recover WhatsApp call history from Google Drive backup.

Step 1. Delete WhatsApp on your phone and reinstall it again.

Step 2. Open WhatsApp > When asked, enter your phone number to verify your account.

Step 3. When the backup is found, WhatsApp will ask you if you want to restore the backup or not, just choose Restore > Tap Next when it’s complete.

Option 2. From local backup

If you haven’t enabled Google Drive backup in WhatsApp, you can still do WhatsApp deleted call history recovery from a local backup saved in your internal storage or SD card. Here are the steps.

Step 1. On your Android phone, open the My Files app > Choose SD card or Internal storage, depending on where you save WhatsApp data.

Step 2. Navigate to WhatsApp > Databases > From the Databases folder, see if you can find a WhatsApp backup file without date. If not, select the most recent WhatsApp backup file and remove its Date.

e.g. If the file is in msgstore-YYYY-MM-DD.1.db.crypt 12 format > Tap More > Rename > Rename the file to msgstore.db.crypt 12.

Step 3. Finally, re-install and set up WhatsApp > Verify your phone number and tap RESTORE to get back the chats and media from local backup.

Part 2. WhatsApp call history recovery on iPhone iCloud backup

For WhatsApp call history recovery on iPhone, you can try restoring WhatsApp from iCloud. Please make sure you have the latest iCloud backup for WhatsApp so that you won’t lose anything after restoring the backup by following the steps below.

Step 1. Go to Settings of WhatsApp on your iPhone > Chats > Chat Backup to check if you have the latest backup.

Step 2. If you think that the backup has the data you need, then delete WhatsApp and install it again from App Store.

Step 3. Open WhatsApp > Enter your phone number to verify your account.

Step 4. Tap Restore Chat History > Tap Next when the process is complete.

Part 3. WhatsApp call history recovery without backup

If you haven’t backed up WhatsApp call history or lost other needed WhatsApp files during the recover process, you may need a WhatsApp call history recovery app to retrieve WhatsApp call history and other files without a backup.

You can try iMyFone ChatBack, enabling you to preview and recover selective WhatsApp files like call history, audios, photos, etc. without overwriting previous files on your phone.

Step 1. Download, install and launch iMyFone ChatsBack > Connect your phone to computer with USB > Choose Device Storage > Recover WhatsApp Data.

Step 2. For iPhone: Select WhatsApp Messenger > Click OK to confirm.
              For Android phone: Select Start > Enter your phone number to verify your account.

Step 3. When the scanning is complete, go to WhatsApp Chats or WhatsApp Attachments to preview and choose the call history and files you’d like to restore > Finally, recover them to your phone.

Summary

In summary, losing your WhatsApp call history can be a frustrating experience, but there are solutions available to recover it on both Android and iPhone devices. Hope you can successfully achieve WhatsApp call history recovery and avoid the loss of important information by following the steps outlined in this article.

PS: If you do not want to backup WhatsApp to iCloud, you can use FoneTool to backup WhatsApp to computer. This iPhone data management tool can help you backup messages, photos, videos, stickers, documents, etc. in one click.