[5 Top Ways] How to Fix Audible Not Working on iPhone

Don’t know how to do when the Audible app not working on iPhone? This post can give you detailed guide to fix it. If you need to update iOS or delete the app to fix, remember to fully back up iPhone first.

Kathy by Kathy Updated October 24, 2023
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Why is Audible not working on my iPhone?

When I try playing audiobooks on Audible, the app gets stuck and nothing happens. I don’t know how to make it work normally, is there anyone who can help me?

- Question from Apple Community

Why does Audible not work on iPhone?

For people with limited time for reading, the ability to listen to audiobooks on Audible anytime, anywhere is a great convenience. But when the Audible app is not working or not can’t open on iPhone, it will cause trouble in your life.

audible app

To address the issue, it's important to understand the potential causes, which can include:

⛔ The internet connection on your iPhone is weak or unstable.
⛔ The content you’re trying to access is restricted in your region.
⛔ An outdated iOS can lead to compatibility issues with the Audible app.
⛔ An old Audible app can have bugs that affect functionality.
⛔ If you're experiencing no sound or audio issues on your iPhone, this can affect Audible playback.

How to fix Audible not working on iPhone

Before the process, it’s better to check that the content you want to access is allowed in your region. And check your device's volume settings, try with headphones, and ensure there are no hardware issues with your iPhone's audio components.

After that, you can try these 5 ways below to solve your problem efficiently.

Method 1. Log out and re-log in the app

Logging out and logging back in to the Audible app is a straightforward method to address potential issues. Since Audible relies on an active internet connection and might experience difficulties when dealing with excessive cache, this approach can help restore the app's functionality.

log in audible

Method 2. Restart the device

Rebooting your device can be very helpful in solving some sudden issues like the Audible app not working on iPhone.

For iPhone X/11/12/13 or later: Press and hold either volume button and the side button simultaneously until the power-off slider appears > Drag the power-off slider to the right to turn off your device.

restart the device

For iPhone 6/7/8 or SE(2nd or 3rd generation): Press and hold the side button until the power-off slider appears on the screen > Drag the slider to the right to power off your iPhone.

For iPhone SE (1st generation), 5, or earlier: Press and hold the top button > When the power-off slider appears, drag the slider to turn off the device.

After a while, press and hold the side/top button until you see the Apple logo to turn on the iPhone.

Method 3. Update the app

Sometimes, older versions of the app may contain bugs causing problems. And you can simply check for an available Audible update in your app store to address these problems.

update audible app

Method 4. Update the software

If the iOS system running on your iPhone is not up to date, it could also cause the Audible not working on iPhone issue. Updating the software can fix the issue efficiently. But the system updates can potentially lead to unexpected data loss such as contacts on your iPhone, so it's suggested to back up your iPhone data before updating.

Fully Backup iPhone

When it comes to iPhone backup, FoneTool will help you a lot. As a beloved iPhone data management software, it can provide you with a user experience that surpasses what iCloud and iTunes can offer.

enlightened Selective or full backup: FoneTool allows you to selectively backup iPhone data according to your need, or make a full iPhone backup which is consistent with iTunes/iCloud.
enlightened Unlimited file transfer number: FoneTool removes limitations on file sizes and quantities. How many files you can move only depends on your target device's storage (PC, external drive, etc.).
enlightened Efficient and offline data transfer: The transfer process only depends on a USB connection, ensuring absolute data security.
enlightened Super-fast transfer speed: You can move a substantial number of files in a very short time.

Come and download FoneTool on your Windows PC and you can easily back up your iPhone within 3 steps.

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Step 1. Connect the iPhone to your computer via USB > You may need to tap Trust to let your computer access data on the device.

Step 2. Open FoneTool, and click Phone Backup > Full Backup > Click Get Started.

full bakcup

Tip: You can also choose Selective Backup to make an iPhone backup without photos.

Step 3. Check Enable Backup Encryption as you like. Then select a storage path by clicking Backup Storage Path to save the backup and click Start Backup to begin the task. 

confrim the backup

Tip: You can change the path to back up your iPhone directly to an external drive.

Update the software

Now you can update your iPhone without any worry about data loss. Just open the Settings app > Choose General > Tap on Software Update > Then your iOS device will check for available updates. If any updates are found, tap Download and Install to begin the task.

software update

Note: If your device is unable to check for update, please find fixes in this article: 9 Ways to Fix iPhone/iPad Unable to Check for Update

Once the update is complete, then you can launch FoneTool again, and go to Backup History to restore your iPhone backup.

restore the backup

Method 5. Delete the Audible app

If all ways above don’t work, you may need to delete the Audible app on your iPhone to fix the issue. This action can help clear the cache and cookies within the app and ensures all instances of the app running on your system have been effectively turned off.

Note: Deleting the app will clear all data within the app, you’d better back up your iPhone data as the steps mentioned in Method 4 to protect your Audible data from loss.

Just press and hold the Audible app until it shakes > Then tap on the X icon in the top corner to delete it from your iOS device.


There are 5 ways to help you fix the Audible not working on iPhone issue. Hope the app can run smoothly on your iPhone after the process. If you need a better iTunes/iCloud alternative to back up your iPhone data, FoneTool can be your good helper. With its rich feature, you can also delete audiobooks from iPhone completely.

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