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By Demi twitter / Last update May 17, 2023

 

Sign out is not available due to restrictions

I cannot "Sign Out" an Apple ID on an iPad Pro (iOS 12.2). I recently created an Apple ID for a child (under 13) to be used on an old iPad mini. I signed into my iPad Pro with the child's Apple ID and now I cannot sign out. How do I sign out of it?

- Question from Apple Community

Apple ID is a crucial component of any Apple device, as it allows users to access various functionalities and services. It seems that there is nothing wrong with your Apple ID until you intend to sign out of it but find Apple ID cannot sign out due to restrictions.

cannot sign out apple id

If you are facing a similar issue, don't worry, as we have compiled a list of 3 fixes that can help you resolve this problem. In this guide, we will walk you through each solution step-by-step so that you can easily sign out of your Apple ID without any restrictions.

Why does Apple ID cannot sign out due to restrictions?

Why you cannot sign out of Apple ID? Most likely, you have enabled the screen time that restricts the use of your iPhone/iPad. And you might have locked this particular feature with a screen time password.

In this case, the message prompts “Sign out not available due to restrictions” on iPad/iPhone. When this happens, you may find any of the following:
• A continuous loop of sign out.
• Greyed out sign out option.
• Verification error.

4 Ways to Apple ID cannot sign out due to restrictions

Encountering Apple ID says cannot sign out due to restrictions? Then we have four effective ways to fix it depending on your situation.

1# Turn off Screen Time on your iPhone/iPad

As what has been mentioned in the former part, the most possible reason to the issue is an enabled screen time feature. Thus, simply turning it off, and you can successfully sign out of Apple ID from your iPhone/iPad. Depending on your situation, you are given three ways to turn off Screen Time.

Scenario 1. Disable Screen Time with passcode
You need to be noted in advance that turn off Screen Time requires your Screen Time passcode. If you forget the passcode, you can skip to the second option. Now, follow the steps below to turn off Screen Time.

Step 1. Go to the Settings app on your iPhone > Locate and click Screen Time.

Step 2. Scroll down to the bottom of the screen, and tap Turn Off Screen Time > Enter your Screen Time passcode to proceed.

turn off screen time

Scenario 2. Turn off Screen Time without passcode
If you forget your passcode for screen time, don’t worry, follow the instructions below to turn off Screen Time without password to troubleshoot Apple ID cannot sign out due to restriction.

Step 1. Go to the Settings app on your iPhone > Locate and click Screen Time.

Step 2. Scroll down to the bottom of the screen, and tap Turn Off Screen Time > Tap Forgot Passcode?

Step 3. Enter your Apple ID and password > Tap Done > Finally, tap Turn off Screen Time on the Screen Time page.

Scenario 3. Remove Screen Time restrictions with Parental Control
When Apple ID says cannot sign out due to restrictions issue happens on your child’s device, fix the issue by disabling screen time for children.

When screen time restrictions are set for family sharing and parental control, the screen time restrictions should only be switched off on the organizer’s device.

Step 1. On the organizer’s iPhone/iPad, go to Settings > Screen Time > Choose Child’s name under Family.

Step 2. Tap Turn Off Screen Time > Enter the screen time password you have set for your Child’s iPhone or iPad.

remove screen time for child

2 # Force restart iPhone/iPad

If still, Sign Out is not available due to restrictions on iPad/iPhone after disable the screen time, force restarting your iPhone/iPad and wait for a while. It can fix deeper problems and refresh all services. Follow the steps to force your iPhone/iPad.

Force restart iPhone
● For iPhone 8 and later with Face ID:
Quickly press and release the Volume Up button > Perform the same operation on Volume Down button > Press and hold the Side/Power button until the Apple logo appears.
● For iPhone 7/7 Plus:
Press and hold the Top button and Volume Down button together > Release both buttons when the Apple logo appears.
● For iPhone 6s, SE and earlier with Home button:
Hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.

force restart iPhone

Force restart iPad
Press and hold the Sleep/Wake button and Home button at the same time > Release both buttons when you see the Apple logo.

force restart iPad

3# Check for iOS update

An outdated iOS always contains errors, which may also lead to Apple ID cannot sign out due to restrictions. Simply head to the Settings app to check for updates.

Go to the Settings app on your iPhone/iPad > General Software Update. If there is a new iOS version, download and install it. 

software update

4# Factory reset iPhone/iPad

The final resort to fix Apple ID cannot sign out due to restrictions is to factory reset your iPhone/iPad. Resetting iPhone/iPad to factory settings will erase all data on your device.

Therefore, please make sure you have the latest and full iPhone/iPad backup so that you can restore iPhone from backup after setup again.

Go to the Settings app on your iPhone/iPad > Choose General Transfer or Reset iPhone > Tap Erase All Content and Settings. Then, input your passcode to confirm.

erase all content and settings

Bonus: Full backup iPhone/iPad to avoid data loss

To make the backup as simple as possible during the troubleshoot, I’d like to recommend FoneTool to backup everything on your iPhone/iPad in one-click at a super-fast speed.

It helps keep everything on your iPhone/iPad safe, including photos, videos, music, applications (data, preference), Safari, system settings, notes, and so on. Free download FoneTool to your computer, and follow the steps below to backup iPhone/iPad with it.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your iPhone to computer via USB. Launch FoneTool and choose Phone Backup > Click Get Started icon under Full Backup to continue.

full backup

Step 2. If needed, enable Backup Encryption to protect your privacy > Choose a backup storage path > Click Start Backup and wait until it finishes.

start backup

When you finally succeed in signing out of Apple ID, you can restore the backup to iPhone/iPad by going to the Backup History page, locate the backup files, and make it with no effort.

full restore

Conclusion

Hope you have resolved the issue - Apple ID cannot sign out due to restrictions and successfully signed out of the Apple ID by following these solutions in this guide. Regain control of your Apple ID account and use your device without issues.

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