Fixed! iPad Gets Stuck on Update Screen

When intending to update iPad to the latest version, you may encounter the issue that iPad gets stuck on update screen. To fix the issue, just try effective solutions in this guide.

Demi by Demi Updated February 7, 2023
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Why does my iPad update keep getting stuck?

My iPad is stuck at update request during update to iPadOS 16. I have even tried to hard reset but it's not working. My iPad is stuck at iPadOS 15.7, and how do I update to the latest version?

- Question from Apple Community

New iPad operating systems always bring some new features that you are interested in. For example, iPadOS 16 introduced the Weather app on iPad for the first time, full external display support, display zoom, and much more. Then, without hesitation, you may want to update your iPad to the latest version of operating system.

iPadOS 16

While, you may find iPad gets stuck on update screen. If it is the case, you are coming to the right place. Keep reading to get solutions to iPad stuck on software update.

Possible reasons why iPad stuck on software update

It's unclear why the iPad update to iPadOS 16 stuck. The iPad software update may be stuck at any page, like stuck on update request, on “Install Now”, on Apple logo, and so on. And the most common reasons can be concluded as follows:
❌ Improper iPhone conditions. A stable network connection and sufficient storage space are needed when updating iPad. Thus, iPad update software stuck can result from unstable Wi-Fi connection and insufficient space on your iPad.
❌ Software glitches. The most common cause of the stuck issue is software glitches. Besides, it may also cause boot loop, white/black screen of death, stuck on Apple logo, etc.
❌ Hardware damage. The hardware damage in accidental dropping of iPad may prevent the update from going smoothly.

6 fixes to iPad gets stuck on update screen

The following solutions are all nice tries if your iPad gets stuck on update screen. It is suggested to full backup iPad in advance since some of the solutions below may cause data lose on your iPad.

1# Connect iPad to the charger

Your iPad may become stuck on updating if it runs out of power. The iPadOS update consumes a lot of power to complete. As a result, you may be unaware of the battery issues and instead seek out more complex solutions in a hurry.

Simply press any buttons of your iPad to see whether there is an updating message saying “iPad will restart when update completes”. It is better to leave your iPad being charged during the update process.

charge iPad

2# Check & reset network settings

You need to check your network condition on your iPad. Just simply visit a web browser in the Safari or other apps to have a check. Besides, it is recommended to use Wi-Fi instead of cellular data because it is both faster and more stable.

If necessary, you can try resetting network settings to refresh your network condition, avoiding any network errors that lead to update issue.

If you need to reset network settings, go to Settings > General (> Transfer or Reset iPad > Reset for iPadOS 14 and later) > Reset > Reset Network Settings. Enter the passcode to confirm.

reset network settings

3# Force restart iPad

You can give a force restart your iPad when the iPad update stuck to force quit iPadOS update.

For iPad with Home button
Press and hold the Power button and Home button at the same time > Release both buttons when you see the Apple logo.

For iPad without Home button
Press and quickly release the Volume Up button > Perform the same operation on the Volume Down button > Long press the top button and release it when you see the Apple logo.

force restart iPad

4# Delete & re-download iPadOS software

You can try to remove the update from your iPad and start the iPadOS update process from the very beginning . Here’s how you can do that.

Step 1. Launch Settings app > General > Tap iPad storage > Locate and tap on the update file > Tap Delete Update option.

delete iPad update

Then, you can try whether you can successfully re-download iPadOS software and update it.

5# Update iPadOS via iTunes

If the iPad is still stuck on software update, get the work done using iTunes then. To update iPadOS with the help of iTunes, follow the steps below:

Step 1. Connect iPad to the PC > On your computer, launch the latest version of iTunes.

Step 2. Click on the device icon from the top left corner > Tap Summary > When a window prompts, click Update.

update iPadOS via iTunes

6# Recover iPad update issue via iTunes

Since your iPad is stuck in software update, you can rely on iTunes to enter your iPad into recovery mode and restore your iPad. Recovery mode makes all iPad data erased, so please backup your iPad in advance.

Step 1. Connect your iPad to computer with USB > Launch iTunes on your computer.

Step 2. On your iPad, press Home button and Power button at the same time > Do not release even though Apple logo appears > Release both buttons when you see Connect to iTunes.

Step 3. iTunes will show you a window, asking whether to update or restore your iPad by iTunes, choose Restore.

restore iPad via iTunes

Wait and restore your iPad to fix iPad software update stuck issue.

Bonus: Fully backup iPad without data lose

It is awful enough that iPad gets stuck on update screen, let's make the full iPad backup task as simple as possible. You can try FoneTool, an iOS data backup tool, to make it.

FoneTool helps backup everything on your iPad, including photos, videos, music, applications, system settings, etc. to computer within one click.

Free download and install FoneTool on your computer, and follow the steps below to fully backup your iPad.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your iPad to computer via USB. Launch FoneTool and choose Phone Backup > Mouse over to Full Backup and click Get Started to continue.

full backup

Step 2. If needed, enable Backup Encryption to protect your privacy > Choose a backup storage path > Click Start Backup and wait until it finishes.

full backup start backup


iPad gets stuck on update screen can result from kind of aspects. Hope solutions in this guide can help you out. For more queries or feedback, feel free to contact us.

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