[10 ways] Fix iPhone Music App Pops Up on Lock Screen

There are 10 ways for you to fix iPhone music stuck on lock screen issue. You can get all things about it and learn how to solve the problem with the powerful FoneTool.

Kathy by Kathy Updated November 20, 2023
Share this:

Why does Apple music pop up on my lock screen?

Can’t seem to figure out how to get rid of the music player on the lock screen. Even with no music playing it’s there. Is anyone else experiencing this issue?

-Question from Developer Forums

How to fix iPhone music app pops up on lock screen

The problem of the iPhone Music app unexpectedly showing up on the lock screen is puzzling, particularly for users who rarely use the Music app on their iPhones. Sometimes the grey box on iPhone lock screen may also hamper the personalized wallpaper display.

grey box on iphone locks creen

To address this annoyance, this article offers 10 ways for users. Hope you can troubleshoot this problem successfully.

Method 1. Turn off App notifications

If you find the music app unexpectedly showing on the lock screen without cause, take action by disabling notifications for the app: Open Settings app on your iPhone > Notifications > Locate and choose Music > Toggle the option next to Allow Notifications to off.

Method 2. Turn off Apple Music

If iPhone music app keeps popping up on lock screen and you're not actively using the built-in Music app to stream content, it might be worth considering disabling the Apple Music service. And here’s how: Launch Settings app > Tap on Music > Locate and turn off Show Apple Music.


Method 3. Restart your iPhone

Restarting your iPhone is another approach you can try. Simply follow these steps based on your device model to complete the task.

For iPhone 8 Plus, 8, X, or later: Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Keep pressing the side button until the Apple logo shows up on your device.

For iPhone 7 Plus or 7: Press and hold both the Sleep/Wake button + Volume Down button until the Apple logo appears on the screen.

For iPhone 6 or earlier: Press and hold both the Home button and the Sleep/Wake button > Maintain this hold until the Apple logo appears on your screen.

Method 4. Exit the app using the App switcher

If iPhone music stuck on lock screen as before, then try to exit the app with the App switcher.


For iPhone X or later models: From the bottom of your screen, swipe up to the middle while holding your finger down > Once App Switcher interface appears, swipe left or right to locate the music app stuck on your screen > Swipe it upwards to force quit it.

For iPhone 8 or earlier models: Press the Home button twice quickly, then the recently used apps will show up on your screen > Swipe left or right to locate the music app, then swipe it upwards to force quit it.

Method 5. Remove music widget from Today View

Another potential approach is to consider removing the Music widget from your iPhone's home screen, especially if you had previously added it: Swipe right to access your iPhone's home screen > Long-press on the music widget > Select Remove Widget from the options that appear.


You can also disable the widget from the Settings app: Launch Setting app > Click Touch ID & Passcode and key in your password > After reaching the window, find and toggle off Today View and Recent Notification.

Method 6. Disconnect any Bluetooth devices

Another cause associated with this issue may be a Bluetooth connection. Try to disconnect your iPhone from Bluetooth devices to fix iPhone music app pops up on lock screen.

You can toggle Bluetooth within the Control Center. This will initiate the disconnection from all Bluetooth devices. Or disconnect a certain device from Settings.

Go to Settings > Bluetooth > Locate the connected device and tap on the blue button beside it > Click Disconnect. If you wish to completely remove it, choose Forget This Device.

Method 7. Disable Siri suggestions for the app

Enabling Siri to learn from your iPhone apps can lead to content suggestions, sometimes accompanied by banners from the respective app. If you're facing issues with a persistent music widget on the lock screen, it's worth considering disabling Siri suggestions.

Turn on Settings app on your iPhone > Select Siri & Search > Scroll down and locate Show When Listening and toggle it off.


Besides, you can consider disabling suggestions from the music app you frequently use. Just select the app (Apple Music, Spotify or other music app) within the Siri & Search page > Then turn off the button next to the Suggestion Notifications option.

Method 8. Reset all settings

If other methods can’t solve your problem, then try to reset all settings: Open Settings app on your iPhone > General > Reset > Reset All Settings.

Note: This operation just erases all system settings on your device, such as network settings, location settings, privacy settings, etc. to default settings, it won’t delete any data on your iPhone.

Method 9. Remove and reinstall the music app

When all ways below can’t help you, you must remove your music app and reinstall it to fix iPhone music app pops up on lock screen. Before the process, it’s vital for you to back up iPhone music. Under this circumstance, we recommend the professional iPhone data backup software - FoneTool for you to protect your data.

With this tool, you can selectively back up photos, videos, music, contacts and messages on your iOS device. Now you can click the download button to get it and learn how to back up your music to PC.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your iPhone to the PC with a USB cable > If promote, click on Trust on your phone.

Step 2. Launch FoneTool > Go to Phone Backup > Choose Selective Backup.


Step 3. Click Music to preview and choose the data you need to back up, then click OK.


Step 4. Choose a storage path as you like > Click Start Backup to make it.


Then you can remove your music app from your device with no worry and reinstall it to check if the issue was fixed.

Method 10. Update iOS

If the music app still pops up on your lock screen, the iOS version can be a key factor. Then you need to update it to the latest version: Go to Settings > General > Software Update.

Factory reset iPhone with powerful tool to fix the issue

When nothing works in the first part, FoneTool can also be the most useful way to fix the issue. With its easy-to-use interface, you can reset your iPhone to factory settings in a few clicks. Then your iPhone will act as a new one.

Of course, you don’t need to worry about iPhone data loss. The full iPhone backup feature in the FoneTool can back up all your iPhone data to a PC, iPhone or iPad with security assurance. You can even move iOS backup to an external drive.

Now, let’s read the instructions below to get how to fully back up your iPhone and factory reset it.

Fully back up iPhone

Step 1. Launch FoneTool > Connect your iPhone to a computer > If asks, tap Trust on your device.

Step 2. Choose Phone Backup > Click Full Backup followed by Get Started.


Step 3. Enable Backup encryption if need. And your data such as Fitness records, Health, and Keychain can be private after enabling > Select a storage path to save the backup > Click Start Backup to begin the process.


Now you can erase your iPhone to factory settings.

Factory reset iPhone in a few seconds

Step 1. Click Toolbox on the main interface > Choose Data Eraser.    


Step 2. Click Erase all data and tap Get Started.


Step 3. View and check the instructions on the screen > Tap Erase Data button to confirm the erasing.


After that, you can go to Backup History to restore your iPhone/iPad.



That’s all about how to fix iPhone music app pops up on lock screen before, hope it can be of great use. And you get the easiest way to back up and erase your iPhone with the powerful FoneTool. With its various features, you can also transfer audio files from iPhone to PC.

FoneTool - All-in-one iPhone Data Manager

Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.

  • iOS 17 Compatible
  • iPhone 15 Supported

Free iPhone Manager - FoneTool

  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
Download Free
Download icon

100% Secure

Downloading.com Rating
Android Transfer is Now Supported!

Easiest way to transfer photos, videos, music, etc., between Android phone and iPhone.

Learn More >>