8 Fixes to Pictures not Downloading in iMessages [iOS 17]

Pictures not downloading on iPhone Messages app? You may need this guide to know why the download process failed, and get solutions to fix pictures not downloading in iMessage iOS 17.

Demi by Demi Updated October 24, 2024
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Experiencing issues with pictures not downloading in iMessages on your iPhone running iOS 17? You're not alone. Many iPhone users have encountered problems where images sent via iMessage fail to download, leaving them with grey placeholders instead of the expected photos. This can be both frustrating and confusing, especially when iMessages are a primary communication method.

pictures not downloading in messages

In this article, we will explore why your iMessage pictures may not be downloading in iOS 17 and provide a comprehensive guide to troubleshoot and fix the issue.

Why are Your iMessages Pictures not Downloading?

Before diving into the fixes, it is essential to understand the possible reasons behind this issue. Several factors could contribute to pictures not downloading in iMessages, including:

⛔ Network Connectivity Issues: iMessages rely heavily on a stable internet connection. Poor or intermittent network connectivity, whether Wi-Fi or cellular data, can prevent images from downloading properly.
⛔ Low Storage Space: If your iPhone is running low on storage space, it might struggle to download new content, including pictures in iMessages.
⛔ iOS 17 Bugs or Glitches: New software updates, like iOS 17, sometimes introduce bugs or glitches that affect the performance of apps, including iMessages.
⛔ iCloud Settings and Sync Issues: If your iCloud settings are not correctly configured, it can cause problems with syncing and downloading iMessages attachments.
⛔ Misconfigured iMessage Settings: Incorrect iMessage settings, such as restrictions or limitations on downloading media, may also prevent images from downloading.
⛔ Software Conflicts: Third-party apps, especially those related to messaging or network management, could interfere with iMessages and cause download issues.

Now that we know the possible reasons, let's go through the different methods to fix the problem.

8 Fixes to Pictures not Downloading in iMessages iOS 17

Here are some common and workable solutions to iPhone won’t download pictures in text messages. Try them one after another, until you can transfer pictures from text messages to gallery on iPhone.

1# Reset Network Settings

A stable internet connection is crucial for downloading images in iMessages. You may need to switch between Wi-Fi and cellular data to see if the issue persists. To avoid any internet bugs that lead to the issue, try resetting network settings on your iPhone.

On your iPhone, go to Settings > General > Transfer or Reset iPhone > Tap Reset and choose Reset Network Settings. Enter your passcode if prompted, and confirm the reset.

reset network settings

Note: Resetting network settings will erase all saved Wi-Fi passwords, so make sure to have them handy.

2# Check iMessages Settings

It's worth double-checking your iMessage settings to be sure they didn't change during the iOS 17 update in a way that prevents photo downloads. To check iMessages settings:

Step 1. Open Settings > Go to Messages > If needed, make sure that iMessage is enabled.

imessages

Step 2. Go to Shared with You > Make sure the Photos is enabled, which allows you to saving photos to your iPhone.

messages share with you photos

3# Check MMS Settings

MMS (Multimedia Messaging Service) allows sending photos in messages. If it is disabled, this could block iMessage photo downloads in iOS 17. Check your MMS settings to avoid pictures not downloading in iMessages iOS 17.

Go to the Settings app > Scroll down and tap Messages > Under SMS/MMS, make sure the toggle next to MMS Messaging is on.

check mms settings

4# Clean Up iPhone Storage Space

iPhone storage almost full can prevent images not downloading in iMessages. Here's how to check and free up space:

Go to the iPhone Settings app > Go to General > Select iPhone Storage to view the available space.

iphone storage full

From here, you can review the largest apps and files that can be deleted. You can also offload unused apps and delete old messages, photos, etc.

Under Documents & Data, review large attachments and delete the ones you no longer need.

5# Re-Enable Messages from iCloud

Re-enabling Messages in iCloud can fix iMessage problems caused by changes to your iCloud sync settings during an iOS update. This reconnects iMessage to your iCloud storage to troubleshoot pictures not downloading on iPhone Messages.

Go to iPhone Settings app > Tap [your name] > Tap iCloud > Disable the toggle next to Messages.

icloud messages

Wait for seconds, and toggle on the Messages again to re-enable iCloud Messages.

6# Sign Out & in Apple ID

Signing out and back into your Apple ID re-authenticates your account which can resolve account issues causing iMessage problems. Follow the steps to sign out Apple ID, and sign in again.

Step 1. Go to Settings > Tap [your name] > Scroll down to the bottom of the screen, and tap Sign Out.

sign out apple id

Step 2. Toggle on the switch of the data you would like to keep on your device > Double click Sign Out to confirm your request.

keep data sign out id

Wait for seconds, and go back to Settings to sign in to your Apple ID.

7# Update to the Latest iOS Version

Apple frequently releases updates to fix bugs and improve performance. Ensure you are on the latest iOS version:

Go to Settings > General > Software Update. If an update is available, tap Download and Install. Follow the on-screen instructions to complete the update.

software update

8# Fix iPhone iMessage System Errors via FoneTool

If you've tried every solution above but still, pictures not downloading in iMessage iOS 17/18, you may need to consider whether there is something wrong with your iPhone operating system.

It's highly recommended FoneTool, which offers you professional iOS system repairing functions, helping you troubleshoot all potential errors on your iOS devices. Download FoneTool to your computer, and follow the simple steps below to fix iPhone won't download pictures in text messages.

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Step 1. Connect your iPhone to computer via USB > Launch FoneTool, and go to Toolbox > Choose iOS System Repair function.

go to ios system repair

Step 2. From the pop-up window, click iOS System Repair again >  Choose Standard Mode (no data loss) or Deep Mode (erase all data) as per your situation. (Remember to fully backup your iPhone if you choose Deep Mode.)

standard mode

Step 3. Download a new version of the firmware file your iPhone using > Finally, tap Start Repair to begin the troubleshooting process.

standard mode start repair

Conclusion

Issues with pictures not downloading in iMessages on iOS 17 can be frustrating, but the solutions provided above should help you resolve the problem.

By following these steps, you can get your iMessages working correctly and ensure that your pictures download without any issues.

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