[Solved] Fix iPhone Keeps Dropping Calls Since Update

To solve iPhone keeps dropping calls since update, this article provides 9 quick solutions. Use these method to stop your iPhone from dropping calls.

Clara by Clara Updated September 26, 2024
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My iPhone 15 Pro Max Keeps Dropping Calls

I use iPhone 15 Pro Max and update to the latest iOS 18. After that, my calls dropped almost daily and I often had to try 2 or 3 times before I could get through to a number. How do I stop my iPhone from dropping calls?

- Question from An Apple User

Apple has released the latest iOS 18. Have you replaced the old version of iOS? However, some users have recently reported that after updating the system, the iPhone will disconnect during calls, or iPhone ringer not working. If you also encounter these problem of iPhone after updating iOS, then in the guide, we will help you find the root of the problem and tell you how to fix it.

Why Is My iPhone Keeps Dropping Calls?

First, we need to figure out why the iPhone disconnects during calls. The iPhone disconnection problem can be caused by various hardware and software-related reasons, and perhaps updating iOS is one of them. Here are more potential factors that may cause the problem:

  1. Unstable signal
  2. Damaged SIM card
  3. System confusion
  4. Other software errors

How to Fix iPhone Keeps Dropping Calls - 9 Solutions

Don't worry, we have listed 9 simple and quick methods below to help you stop iPhone from dropping calls in iOS 18/17. This method also applies to iPhones running other iOS versions.

Also Read: Top 6 Fixes to iPhone Stuck on Call Ended

Solution 1. Turn Airplane Mode on and off

To fix calls keep dropping on iphone, you can force your iPhone to search for a network signal by toggling Airplane Mode on and off. Swipe up from the bottom of the screen or swipe down from the top of the screen to access Control Center > Tap the Airplane Mode button to turn it on > Wait a few seconds, then turn it off.

control center on iphone

Solution 2. Check iPhone Signal and Switch Network Band

Often, a weak iPhone signal can cause iphone keeps dropping calls. You can try moving to an area with better reception or switching to a different network. You can follow the guide to change your network:

Step 1. Open Settings > Tap on Cellular.

Step 2. Click Cellular Data Options.

Step 3. There you can see many choices > Choose any as per your choice.

Check iPhone Signal and Switch Network Band

Solution 3. Reset Network Settings

Network settings are often the culprit for your iPhone dropping calls. If you are unable to maintain calls, you can try resetting the network settings.

The steps are simple enough, going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings > Enter your password to finish the process. Then you can check if the

problem is solved.

Reset Network Settings

Solution 4. Force Restart iPhone

A force restart can help clear all background apps and refresh your device's memory so you can fix the issue that caused the problem. This includes iPhone disconnecting after an update. Here are the steps to do it for different iPhone models.

iPhone 8 or later: Press and quickly release the Volume + button > Press the Volume - button and quickly release it > Then press the Power button and release it when you see the Apple logo on the screen.

iPhone 7/7 Plus: Please hold both the Power button and the Volume - button > Release therm until the Apple logo appears.

iPhone 6s or earlier: Press the Power button and the Home button synchronously for seconds >

Release it when you see the Apple logo.

Force Restart iPhone

Solution 5. Check and Reinstall SIM Card

If your SIM card is damaged or misplaced, your calls may be disconnected. You can remove the card from your iPhone and inspect it carefully.

The location of the iPhone SIM card tray is usually on the right side of the device, but the exact location varies by model. Use the SIM card holder to remove the tray and carefully inspect the SIM card for signs of damage. If it is fine, reinsert it into the correct location on your iPhone. Turn on your device and check if your iPhone is still disconnected. If your SIM card is damaged, we recommend that you replace it as soon as possible.

check iphone sim card

Solution 6.Disable Phone Noise Cancellation

Disabling this feature can help you solve the problem. Here are the detailed instructions:

Step 1. Open Settings on iPhone > Go to General > Locate Accessibility.

Step 2. Scroll down and tap Hearing Devices > Then you'll see Phone Noise Cancellation option, switch it off.

Solution 7. Turn off Call Forwarding

Sometimes, turning on the call forwarding setting can cause iPhone to keep failing call. You can turn off the call forwarding setting to fix the problem easily. Navigate to the iPhone Settings > Scroll down and tap Phone > Tap Call Forwarding to disable it.

disable call forwarding

Solution 8. Check for Carrier Settings Updates

A carrier settings update can also cause the entire problem. So, you need to check if you have an update that can be installed.

Step 1. Run Settings on the iPhone > General.

Step 2. Go to About and wait for at least 15 seconds.

Step 3. If an update is available, a pop-up will appear on your screen after 15 seconds saying Carrier Settings Update > Tap Update to continue.

Solution 9. Check Your Settings and Battery

You can also check some of your phone settings, such as date and time, caller ID, data permission settings, or battery health. Any abnormality in them may cause dropped calls.

set date and time

Conclusion

To fix the iPhone keeps dropping calls issue, we have provided x different methods in the above article. These methods are not only applicable to iPhone keeps cutting out after update, but also suitable for problems caused by other reasons. You don’t need to be a tech expert to fix this issue on your own, and if you can’t fix it on your own, then you may need to contact your carrier. In any case, I hope you can successfully fix the problem.

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