Problem: WhatsApp images not showing in gallery
We can easily save WhatsApp photos to gallery. Even if the chat history is deleted, those saved photos will not disappear. However, now you find that your WhatsApp photos not showing in gallery.
It can be a serious problem if those photos are important to you. Well, don’t worry too much! This is a common problem that can occur on any iPhone or Android phone. Here in this guide, I’ll tell you why WhatsApp images not showing in gallery on Android phone/iPhone and how to solve this problem.
Why WhatsApp Images not showing in gallery?
Knowing why a problem occurs helps us fix it faster. There are several reasons that might have caused WhatsApp images not showing in gallery issue.
- Incorrect settings. You may have disabled the permission to let WhatsApp save pictures to Gallery/Photos app.
- Loss of Wi-Fi/cellular connection. It requires Internet connection to download pictures and videos. If the Wi-Fi/cellular network goes down, your phone won't be able to save them.
- Not enough phone storage. Maybe there is not enough storage space to save pictures and videos in WhatsApp.
- WhatsApp error. There is an issue with WhatsApp so the WhatsApp photos not showing in gallery.
- SD card is damage. If you're having trouble with your SD card, then the pictures cannot be saved smoothly.
- ★Where to find pictures downloaded from WhatsApp?
- On Android phone, download images and videos are saved in Internal Storage folder.
- On iPhone, you can find WhatsApp images and videos under the My Albums category in Photos app.
How to fix Android WhatsApp images not showing in gallery
When you find Android WhatsApp images not showing in gallery, try the following methods to fix the problem.
Tip 1. Restart your Android phone
A simple restart may help fix system glitches that caused the "WhatsApp images not showing in gallery" error. Press and hold the Power button > When you see Restart/Reboot option, tap it to restart your device.
Tip 2. Enable auto-save option
Please make sure that the auto-save option is enabled so WhatsApp will automatically download images and videos
Go to Settings > Storage and data > Media auto-download > Select the media you want to download.
Tip 3. Enable Media Visibility
To let images and videos show in gallery, the Media visibility option should be enabled. Otherwise, you will meet the Android WhatsApp photos not showing in gallery problem.
Open WhatsApp > Tap the three-dots icon on the top right corner > Choose Settings > Tap Chats > Turn on Media visibility.
If you find you cannot see photos from individual users, you can tap the name of the chat > select Media visibility > Tap Yes and tap OK.
Tip 4. Check Private folder of WhatsApp
Your files may be hiding in a private folder so WhatsApp images and videos showing in gallery. In this case, you can try to unhide the WhatsApp media files.
Open File Manager app > Choose WhatsApp > Tap Media > WhatsApp Images > Find the Private folder > Choose this folder > Select all the images > Tap Cut or Move > Go back to WhatsApp Images and paste the selected images.
You can do the same above to move your WhatsApp videos.
Tip 5. Delete the .Nomedia File
The .nomedia file can cause the Android WhatsApp images not showing in gallery problem. You can go to File Manager to delete the file.
Open File Manager app > Tap the three-dots icon > Choose Show Hidden > Go to WhatsApp > WhatsApp Images > Private. If you find the .nomedia file, select it and delete it from your device.
Tip 6. Check your Internet connection
Make sure you have an Internet connection. If you have set it to download media files using WiFi, then WhatsApp will not download images via cellular data. You can go to Settings > Storage and data > Media auto-download to check the files you want to download via cellular or WiFi.
Tip 7. Update WhatsApp
An outdated version of WhatsApp can also cause the WhatsApp photos not showing in gallery problem. You can go to Play Store to update your WhatsApp to the latest version.
Tip 8. Check the storage space
WhatsApp won’t download images if there is not enough storage space. You can check available space by going to the Settings app. If you are running out of space, then you can delete unwanted apps, photos, messages to make more room.
How to fix iPhone WhatsApp photos not showing in gallery
Here is how to fix iPhone WhatsApp photos not showing in gallery problem.
Tip 1. Restart your iPhone
This is the first solution you can try when you meet WhatsApp images not showing in Photos app issue.
- iPhone 8 or later: Press the volume+ button and then quickly release. Press the volume- button and then quickly release. Press the side button for seconds until you see the logo of Apple.
- iPhone 7 and iPhone 7 Plus: Press both the power button and volume- button for seconds until you see the logo of Apple.
- iPhone 6s or earlier: Press both the power button and the Home button for seconds until you see the logo of Apple.
Tip 2. Turn on Save to Camera roll
iPhone WhatsApp images not showing in gallery issue will occur when the auto-save option is turned off. Please go to WhatsApp Settings > Tap Chats > Turn on Save to Camera Roll.
In addition, don’t forget to check the download settings for particular users. Tap the chat’s name > Find Save to Camera Roll > Choose Default or Always.
Tip 3. Allow photos access
WhatsApp needs permission to access your photo library so it can download photos and videos on your gallery. When you find WhatsApp photos not showing in gallery on iPhone, go to check if you have turned on the option.
Go to Settings app > Choose Privacy > Find Photos and tap it > Choose WhatsApp > Tap All Photos.
Tip 4. Check downloading settings
If your iPhone can only download files using WiFi, then WhatsApp will not download images via cellular so you meet iPhone WhatsApp photos not showing in gallery problem. You can go to Settings of WhatsApp > Storage and Data > Photos > Choose Wi-Fi and Cellular.
Tip 5. Update WhatsApp
WhatsApp's internal errors causing iPhone WhatsApp images not showing in gallery issue. You can go to App Store > access your account > tap the Update icon next to WhatsApp to update WhatsApp to the latest version.
Tip 6. Check the storage space
Maybe your iPhone runs out of space so WhatsApp media files won’t download. You can go to Settings > General > iPhone Storage to check the storage space you have used. To free up storage space, you can delete unused apps, old messages, or large files.
Bonus tip: how to export WhatsApp images and videos to PC
WhatsApp images not showing in gallery problem is usually related to settings. To solve the problem, you can try to correct all the settings. The Gallery/Photos lets you view WhatsApp images in an easier way, however, the storage space of iPhone is limited.
If you have a computer, you can choose to export WhatsApp images and videos to PC. In this way, you can view them on a bigger screen and manage them better. To export WhatsApp chat from iPhone to PC, you can use Dr.Fone. This tool can help you export selected messages, images and videos to PC. It’s possible to only export photos or videos in the chats.
If you have saved WhatsApp images to Photos app, you can rely on FoneTool, one professional iPhone data management tool to help you transfer photos to computer, flash drive or external hard drive.
This is all about how to fix WhatsApp images not showing in gallery on iPhone and Android phone. Pictures and videos shared in WhatsApp can be saved to gallery so we can access them easily. When you find WhatsApp received images not showing in gallery, you can try the methods in this guide to solve the problem.
If none of them work, try to reinstall WhatsApp. Don’t forget to back up important chats in advance.
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