Fix iPhone Stuck on Connect to iTunes Screen

Why does iPhone stuck on connect to iTunes screen and how to fix the issue? There are some useful ways for you to solve the problem. You can also transfer/back up your iPhone data with the professional FoneTool.

Kathy by Kathy Updated September 5, 2023
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Why does iPhone stuck on connect to iTunes screen?

When you find that your device is stuck on connect to iTunes, then your backing up, restore or syncing iPhone data process can't be completed. Why does this situation happen? There are some common reasons.

• An unsuccessful iOS operating system update.
• Improper jailbreaking attempts have overwhelmed the iPhone's capabilities.
• Hardware failures, such as issues with buttons or cables within the iPhone.
• Software glitches or bugs within the iOS system.

Then, what should you do to fix the issue? Just keep on reading to find the answers.

How to fix iPhone stuck on connect to iTunes screen

There are 2 ways for you to fix the issue. You can force restart your iPhone first. If it doesn’t work, you can restore your iPhone with iTunes.

Force restart iPhone

Force restarting your iPhone is a quick way to fix it.

For iPhone 8 Plus/8/X or later: Press and release the Volume Up button > Press and release the Volume Down button > Press and hold the side button until the Apple logo appears.

restart iphone

For iPhone 7 Plus or 7: Press and hold the Sleep/Wake and Volume Down buttons simultaneously until the Apple logo appears.

For iPhone 6 or earlier: Press and hold the Home button and Sleep/Wake button at the same time until the Apple logo is displayed on your screen.

If you can’t realize the process, please go to this page to find the solutions: Fixed! iPhone 11/12/13/14 Force Restart not Working

Restore or update iPhone with iTunes

To solve the iPhone screen stuck on connect to iTunes issue, you can restore your device using iTunes, and it will erase all your data and settings. Before the process, make sure that you have already backed up all your iPhone data.

If not, you can skip to the next part to find another better iTunes alternative to back up/transfer your iPhone data.

Step 1. Connect your iPhone to your computer using a USB cable. Then you need to set your device into DFU (Device Firmware Update) mode.

For iPhone 8 or later models: Quickly press the Volume Up button > Quickly press the Volume Down button > Press and hold the Side button until the screen goes black > Then press and hold the Volume Down button along with the Side button for 5 seconds > Release the Side button while continuing to hold the Volume Down button.

iPhone DFU mode

For iPhone 7/7 Plus: Press and hold the Volume Down button and the Side button together for 8-10 seconds > Release the Side button but continue holding the Volume Down button for 5 seconds.

For iPhone 6 or earlier models: Press and hold both the Home button and the Side button simultaneously for about 8-10 seconds > Release the Side button while continuing to hold the Home button until iTunes recognizes your device in recovery mode. And your iPhone's screen will be black during this process.

If successful, your iPhone screen will be black, and iTunes will display a pop-up window indicating it has detected your device.

restore iPhone with iTunes

Now you can choose Restore option to wipe your iPhone data and install the latest iOS on your device. And your iPhone will restart after the restoring.

Bonus: A better iTunes alternative to backup/transfer iPhone data

iTunes, being the common choice for Windows users, offers the capacity to fully back up, restore or update iPhone data. However, you can often encounter iTunes issues, such as “iPhone stuck on connect to iTunes screen”, or receive an iTunes error code 37 telling you that iTunes is out of order.

When you encounter frequent issues with iTunes, why not consider trying another better iTunes alternative - FoneTool to manage your iPhone data?

With this reliable and handy tool, you can have a great experience.

enlightenedRun stably on various iOS devices: This widely compatible app can work well with most iOS devices, including iPhone 4 to iPhone 15, iPad and iPod Touch, as well as the latest iOS 16/17.
enlightenedFull and selective backup: iTunes only allows users to make a full backup of their iPhones. But you can not only fully back iPhone data but also selectively back up your photos, videos, music, contacts and messages with FoneTool.
enlightenedSafe transfer process: FoneTool only relies on a USB cable in all processes. So you don’t need to worry about any data leakage. Besides, it always preserves your data in its original quality, unlike iTunes, which may overwrite your data in certain situations.
enlightenedSuper-fast transfer speed: With FoneTool, you can experience incredible transfer speeds that surpass other similar software in the industry, including iTunes.
enlightenedEasy-to-use interface: For some users, iTunes’ interface is illogical to use. But with the user-friendly FoneTool, you can finish all iPhone data management tasks in a few clicks.  

If you want to explore more functions in FoneTool, you can download it to transfer, back up, restore or erase your iPhone data on Windows PC efficiently. Now you can follow the detailed steps to get how to use it, here we take transferring data from iPhone to PC as an example.

Step 1. Launch FoneTool and click Phone Transfer > Mouse over to iPhone to PC and click Get Started.

Download Freeware Win 11/10/8.1/8/7/XP
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transfer from iPhone to PC

Step 2. Check each icon to preview and select the files you’d like to transfer to computer > Click OK to continue.

choose files

Step 3. Finally, choose a storage path and adjust other settings from the Transfer Settings option > Click Start Transfer to begin.

start transfer files

Final words

When you find that your iPhone stuck on connect to iTunes screen, you can restart your iPhone or put your iPhone in DFU mode to restore/update it with iTunes. If you are already bored with these frequent iTunes issues, you can also consider using another better iTunes alternative - FoneTool to manage your iPhone data.

With this rich-feature tool, you can transfer data from iPhone to PC, PC to iPhone or iPhone to iPhone. Besides, you can also transfer or back up iPhone data to iPad easily, then viewing iPhone photos on iPad without iCloud can be so simple.

FoneTool - All-in-one iPhone Data Manager

Transfer, backup and manage data on iPhone, iPad and iPod touch in an easy way.

  • iOS 17 Compatible
  • iPhone 15 Supported

Free iPhone Manager - FoneTool

  • Full/Selective Backup iPhone
  • Transfer between iPhone and PC
  • 1-Click Transfer iPhone to iPhone
  • WhatsApp Backup & Transfer
  • Fully compatible with iOS 17
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